Social EngineeringRetail & ConsumerRetailPhishingCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

The UPS Store, Inc.

bd_f8abba6ac5da1d51 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 18, 2019

Filed

Nov 26, 2019

To disclose

6 weeks

Affected

506state residents only

Linked

12 filings

Confidence

69%

Full breach record for The UPS Store, Inc. →4 incidents on file

The UPS Store, Inc. reported a phishing incident in Washington affecting 506 residents. Unauthorized access to local store email accounts occurred between Oct 11-22, 2019. Exposed data included names, SSNs, government IDs, and financial account info from documents emailed for printing. Notifications sent Nov 27, 2019.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 7 days

discovery → filing · 6 weeks / 39 days

Oct 11, 2019

Begins

Oct 18, 2019

Discovered

Nov 26, 2019

Filed

vs. sector median

4 wks faster

This filing is one of 12 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Massachusetts State AGbd_5774e1e6495162cb2019-11-27 · +1dVerified
California State AGbd_d0346a89ea554cf22019-11-27 · +1dVerified
New Hampshire State AGbd_cb2cfe011d56f0662019-12-02 · +6dVerified
Illinois State AGbd_b82b6695cf6c7e2d2020-01-01 · +36dVerified by operator

Show 6 more filings ↓up to 59d gap

Massachusetts State AGbd_5ec0b3b38c4e587f2020-01-20 · +55dVerified
Montana State AGbd_653c36227ae5d0192020-01-20 · +55dVerified
Washington State AGbd_981cfae047a0fc7b2020-01-20 · +55dVerified
California State AGbd_ca9a5f83bebc38842020-01-20 · +55dVerified
Indiana State AGbd_14922b19232949702020-01-21 · +56dVerified
New Hampshire State AGbd_a11bc0821b5d9c7b2020-01-24 · +59dVerified

Showing first 10 of 11 linked disclosures.

Name: The UPS Store, Inc.
norm: the ups store
Domain: theupsstore.com

Name: The UPS Store, Inc.
norm: the ups store
Domain: theupsstore.com
Industry: Retail & Consumerllm

Discovered: Oct 18, 2019
Breach occurred: Oct 11, 2019 – Oct 22, 2019
Undetected for: 7 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 27, 2019
Affected individuals: 506state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: NameSocial Security numberDriver's licence numberFinancial account number
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoing
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1114 Email Collection
Threat actor: External
Regulator citations: Notified Office of the Attorney Generalnotified appropriate law enforcement authorities
Initial access: phishing_link

During the incident: Initiated an investigation to assess the incident's scope
Engaging a third-party cybersecurity firm
Taken steps to further strengthen and enhance the security of systems in The UPS Store network
Updating administrative and technical safeguards
Notifying appropriate law enforcement authorities
Intend to cooperate with any investigation
Providing them with complimentary credit monitoring and identify theft services for 24 months
Changes made: Updating administrative and technical safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(39 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 7 states

View merged incident ↗

Washington State AGNov 26 · first · this page

Massachusetts State AG+1d

California State AG+1d

New Hampshire State AG+6d

Illinois State AG+36d

Massachusetts State AG+55d

Montana State AG+55d

Washington State AG+55d

California State AG+55d

Indiana State AG+56d

New Hampshire State AG+59d

Pattern: first filing Nov 26 (WA), last Jan 24 (NH) — a 59-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10521.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 26, 2019
Raw hash: 84173828274dfbe5cc0b0e462618c5881ec51db221097f3d9476b145750ac2df

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityThe UPS Store, Inc.

Victim entityThe UPS Store, Inc.

Incidentdiscovered Oct 18, 2019

Stated responseInitiated an investigation to assess the incident's scope

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com