Social EngineeringRetail & ConsumerRetailPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)LowContained

The UPS Store, Inc.

bd_d960785b671dd145 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 1, 2019

Filed

Nov 27, 2019

To disclose

26 days

Affected

2state residents only

Linked

12 filings

Confidence

64%

Full breach record for The UPS Store, Inc. →4 incidents on file

The UPS Store, Inc. disclosed a phishing incident occurring Oct 11-22, 2019, affecting local store email accounts. Personal information (names, addresses) in documents emailed to stores for printing was potentially accessed. The company engaged forensic investigators, notified law enforcement, and offered 24-month credit monitoring. No specific count of affected individuals was provided in this Montana filing.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 21 days

discovery → filing · 26 days

Oct 11, 2019

Begins

Nov 1, 2019

Discovered

Nov 27, 2019

Filed

vs. sector median

6 wks faster

This filing is one of 12 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Massachusetts State AGbd_5774e1e6495162cb2019-11-27Verified
California State AGbd_d0346a89ea554cf22019-11-27Verified
New Hampshire State AGbd_cb2cfe011d56f0662019-12-02 · +5dVerified
Illinois State AGbd_b82b6695cf6c7e2d2020-01-01 · +35dVerified by operator

Show 6 more filings ↓up to 58d gap

Massachusetts State AGbd_5ec0b3b38c4e587f2020-01-20 · +54dVerified
Montana State AGbd_653c36227ae5d0192020-01-20 · +54dVerified
Washington State AGbd_981cfae047a0fc7b2020-01-20 · +54dVerified
California State AGbd_ca9a5f83bebc38842020-01-20 · +54dVerified
Indiana State AGbd_14922b19232949702020-01-21 · +55dVerified
New Hampshire State AGbd_a11bc0821b5d9c7b2020-01-24 · +58dVerified

Showing first 10 of 11 linked disclosures.

Name: The UPS Store, Inc.
norm: the ups store
Domain: theupsstore.com

Name: The UPS Store, Inc.
norm: the ups store
Domain: theupsstore.com
Industry: Retail & Consumerllm

Discovered: Nov 1, 2019
Breach occurred: Oct 11, 2019 – Oct 22, 2019
Undetected for: 21 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 27, 2019
Affected individuals: 2state-resident count only
Data types: Identity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: External
Regulator citations: notified law enforcement authorities
Initial access: phishing_link

During the incident: Initiated an investigation to assess the incident’s scope
Engaging a third-party cybersecurity firm
Taken steps to further strengthen and enhance the security of systems in The UPS Store network
Updating administrative and technical safeguards
Notified law enforcement authorities
Changes made: Updating administrative and technical safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 days(26 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 7 states

View merged incident ↗

Massachusetts State AGNov 27 · first

California State AGNov 27 · first

Montana State AGNov 27 · first · this page

New Hampshire State AG+5d

Illinois State AG+35d

Massachusetts State AG+54d

Montana State AG+54d

Washington State AG+54d

California State AG+54d

Indiana State AG+55d

New Hampshire State AG+58d

Pattern: first filing Nov 27 (MA), last Jan 24 (NH) — a 58-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-Notice-59.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 27, 2019
Raw hash: f9bbf1b4b4cd4fbb5daf545a52e6a0ddf27879fabba7c947a03de4cbf419982d

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityThe UPS Store, Inc.

Victim entityThe UPS Store, Inc.

Incidentdiscovered Nov 1, 2019

Stated responseInitiated an investigation to assess the incident’s scope

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov