HackingFinancial ServicesFinanceData ExfiltratedCustomer Data InvolvedGovernment IDIdentity (basic)CriticalContained

LoanCare, LLC

bd_a83ab9d0b495249e · schema v1 · pii pii-v1

Severity

Critical

Discovered

Dec 13, 2023

Filed

Dec 22, 2023

To disclose

9 days

Affected · nationwide

1,316,9384,787 in this filing

Linked

12 filings

Confidence

66%

Full breach record for LoanCare, LLC →3 incidents on file

LoanCare, LLC reported an external system breach (hacking) occurring on November 19, 2023, discovered on December 13, 2023. The incident compromised names and Social Security Numbers of approximately 1.3 million individuals, including 4,787 Maine residents. LoanCare notified consumers in writing on December 20, 2023, and provided 24 months of credit monitoring and identity theft restoration services through Kroll.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Dec 13, 2023 → Filed with AG Dec 22, 20239d ✓ ME AG ≤30d9 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 24 days

discovery → filing · 9 days

Nov 19, 2023

Begins

Dec 13, 2023

Discovered

Dec 22, 2023

Filed

vs. sector median

7 wks faster

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Oregon State AGbd_0d25ed38802483462023-12-22Verified
Hawaii State AGbd_3fbd6fa3aa196bb22023-12-22Verified
California State AGbd_641ad1b56e1932e32023-12-22Verified
Washington State AGbd_a8f2a740e499e5ca2023-12-22Verified

Show 6 more filings ↓up to 21d gap

Massachusetts State AGbd_efc19e916024c81d2023-12-22Verified
New Hampshire State AGbd_27ed1a54fc92e6b92023-12-21 · +1dVerified
Montana State AGbd_578af164637810482023-12-21 · +1dVerified
Delaware State AGbd_7fabed71d6cd01ad2023-12-20 · +2dVerified
South Carolina State AGbd_a53faf14ab74e2392023-12-20 · +2dVerified
South Carolina State AGbd_dd5b86a0d84e81b82024-01-12 · +21dVerified

Showing first 10 of 11 linked disclosures.

Name: LoanCare, LLC
norm: loancare
Domain: loancare.com
Industry: Financial Services

Name: LoanCare, LLC
norm: loancare
Domain: loancare.com
Industry: Financial Services
Industry: Financial Servicesllm

Discovered: Dec 13, 2023
Breach occurred: Nov 19, 2023
Undetected for: 24 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 20, 2023
Affected individuals: 1,316,938state + nationwide
Data types: Government IDIdentity (basic)
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Filed data breach notice with Maine Attorney General's Office
Initial access: exploit_public_facing

During the incident: Sent written notification to affected consumers
Offered 24 months of credit monitoring, web monitoring, and identity theft restoration services through Kroll
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 days(9 days from discovery to filing)
Compliance flags: ME AG ≤30d · 9dME CRA notice due
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Dec 13, 2023
→ Filed with AG: Dec 22, 2023
9d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Dec 13, 2023 → Filed with AG: Dec 22, 2023	9d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 10 states

View merged incident ↗

Delaware State AGDec 20 · first

South Carolina State AGDec 20 · first

New Hampshire State AG+1d

Montana State AG+1d

Oregon State AG+2d

Hawaii State AG+2d

California State AG+2d

Washington State AG+2d

Massachusetts State AG+2d

Maine State AG+2d · this page

South Carolina State AG+23d

Pattern: first filing Dec 20 (DE), last Jan 12 (SC) — a 23-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/25bd9abc-608b-4a8a-8f35-ba5413b9399f.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 22, 2023
Raw hash: c72327abb412b38d030375a483b474f2dbc27680628750a2ddc0275bb52ae7f6

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityLoanCare, LLC

Victim entityLoanCare, LLC

Incidentdiscovered Dec 13, 2023

Stated responseSent written notification to affected consumers

ComplianceME AG ≤30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov