HackingFinancial ServicesFinanceStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

LoanCare, LLC

bd_7fabed71d6cd01ad · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 19, 2023

Filed

Dec 20, 2023

To disclose

4 weeks

Affected

Not disclosed

Linked

12 filings

Confidence

67%

Full breach record for LoanCare, LLC →3 incidents on file

LoanCare, LLC notified individuals of a data breach occurring on or about November 19, 2023, involving unauthorized access to its parent company FNF's IT network. An unauthorized third party exfiltrated personal information, including names, addresses, Social Security numbers, and loan numbers. The incident has been contained, and LoanCare engaged Kroll to provide 24 months of identity monitoring services to affected individuals.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 4 weeks / 31 days

Nov 19, 2023

Discovered

Dec 20, 2023

Filed

vs. sector median

4 wks faster

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

South Carolina State AGbd_a53faf14ab74e2392023-12-20Verified
New Hampshire State AGbd_27ed1a54fc92e6b92023-12-21 · +1dVerified
Montana State AGbd_578af164637810482023-12-21 · +1dVerified
Oregon State AGbd_0d25ed38802483462023-12-22 · +2dVerified

Show 6 more filings ↓up to 23d gap

Hawaii State AGbd_3fbd6fa3aa196bb22023-12-22 · +2dVerified
California State AGbd_641ad1b56e1932e32023-12-22 · +2dVerified
Maine State AGbd_a83ab9d0b495249e2023-12-22 · +2dVerified
Washington State AGbd_a8f2a740e499e5ca2023-12-22 · +2dVerified
Massachusetts State AGbd_efc19e916024c81d2023-12-22 · +2dVerified
South Carolina State AGbd_dd5b86a0d84e81b82024-01-12 · +23dVerified

Showing first 10 of 11 linked disclosures.

Name: LoanCare, LLC
norm: loancare
Domain: myloancare.com

Name: LoanCare, LLC
norm: loancare
Domain: myloancare.com
Industry: Financial Servicesllm

Discovered: Nov 19, 2023
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1119 Automated CollectionT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified governmental authorities
Initial access: valid_credentials

During the incident: Commenced an investigation with the assistance of third-party experts
Notified certain law enforcement and governmental authorities
Began taking measures to assess and contain the incident
Notified law enforcement
Took measures to further secure our systems
Secured the services of Kroll to provide identity monitoring services
Changes made: Offered 24 months of complimentary identity monitoring services through Kroll
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 10 states

View merged incident ↗

South Carolina State AGDec 20 · first

Delaware State AGDec 20 · first · this page

New Hampshire State AG+1d

Montana State AG+1d

Oregon State AG+2d

Hawaii State AG+2d

California State AG+2d

Maine State AG+2d

Washington State AG+2d

Massachusetts State AG+2d

South Carolina State AG+23d

Pattern: first filing Dec 20 (SC), last Jan 12 (SC) — a 23-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://attorneygeneral.delaware.gov/wp-content/uploads/sites/50/2023/12/LoanCare_Individual-Notification-Sample.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 20, 2023
Raw hash: 36e6636521cae00924aeb0572823f2b7306acbbe8598fb237dd6b4af4f3a9c19

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityLoanCare, LLC

Victim entityLoanCare, LLC

Incidentdiscovered Nov 19, 2023

Stated responseCommenced an investigation with the assistance of third-party experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceattorneygeneral.delaware.gov