HackingFinancial ServicesFinanceStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDHighContained

LoanCare, LLC

bd_3fbd6fa3aa196bb2 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 19, 2023

Filed

Dec 22, 2023

To disclose

5 weeks

Affected

3,732state residents only

Linked

12 filings

Confidence

67%

Full breach record for LoanCare, LLC →3 incidents on file

LoanCare, LLC notified Hawaii residents of a data breach occurring on or about November 19, 2023. An unauthorized third party gained access to Fidelity National Financial's IT network and exfiltrated personal information including names, addresses, SSNs, and loan numbers. The incident has been contained. LoanCare engaged third-party experts, notified law enforcement, and offered 24 months of identity monitoring via Kroll.

J jump to incidentP pin to compareR raw source

Hawaii clock✓ HI CRA notice due5 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 5 weeks / 33 days

Nov 19, 2023

Discovered

Dec 22, 2023

Filed

vs. sector median

4 wks faster

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Oregon State AGbd_0d25ed38802483462023-12-22Verified
California State AGbd_641ad1b56e1932e32023-12-22Verified
Maine State AGbd_a83ab9d0b495249e2023-12-22Verified
Washington State AGbd_a8f2a740e499e5ca2023-12-22Verified

Show 6 more filings ↓up to 21d gap

Massachusetts State AGbd_efc19e916024c81d2023-12-22Verified
New Hampshire State AGbd_27ed1a54fc92e6b92023-12-21 · +1dVerified
Montana State AGbd_578af164637810482023-12-21 · +1dVerified
Delaware State AGbd_7fabed71d6cd01ad2023-12-20 · +2dVerified
South Carolina State AGbd_a53faf14ab74e2392023-12-20 · +2dVerified
South Carolina State AGbd_dd5b86a0d84e81b82024-01-12 · +21dVerified

Showing first 10 of 11 linked disclosures.

Name: LoanCare, LLC
norm: loancare
Domain: myloancare.com

Name: LoanCare, LLC
norm: loancare
Domain: myloancare.com
Industry: Financial Servicesllm

Discovered: Nov 19, 2023
Materiality determined: —
Notification sent: —
Affected individuals: 3,732state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified governmental authorities
Initial access: valid_credentials

During the incident: Commenced an investigation with the assistance of third-party experts
Notified certain law enforcement and governmental authorities
Began taking measures to assess and contain the incident
Promptly launched an investigation into the nature and scope of the incident
Notified law enforcement
Took measures to further secure our systems
Secured the services of Kroll to provide identity monitoring services
Changes made: Offered 24 months of complimentary identity monitoring services through Kroll
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(33 days from discovery to filing)
Compliance flags: HI CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 10 states

View merged incident ↗

Delaware State AGDec 20 · first

South Carolina State AGDec 20 · first

New Hampshire State AG+1d

Montana State AG+1d

Oregon State AG+2d

California State AG+2d

Maine State AG+2d

Washington State AG+2d

Massachusetts State AG+2d

Hawaii State AG+2d · this page

South Carolina State AG+23d

Pattern: first filing Dec 20 (DE), last Jan 12 (SC) — a 23-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://cca.hawaii.gov/wp-content/uploads/2026/05/2024-0108.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 22, 2023
Raw hash: 089a4abadd6e385675a87a1218d0dcd5a68657966e292c161718730a818f775f

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityLoanCare, LLC

Victim entityLoanCare, LLC

Incidentdiscovered Nov 19, 2023

Stated responseCommenced an investigation with the assistance of third-party experts

ComplianceHI CRA notice due

Extraction provenanceno artifact recorded

Source provenancecca.hawaii.gov