HackingFinancial ServicesFinanceData ExfiltratedCustomer Data InvolvedSupply Chain (3P Vendor)Identity (basic)Government IDFinancial accountMediumContained

LoanCare, LLC

bd_641ad1b56e1932e3 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 19, 2023

Filed

Dec 22, 2023

To disclose

5 weeks

Affected

Not disclosed

Linked

12 filings

Confidence

65%

Full breach record for LoanCare, LLC →3 incidents on file

LoanCare, LLC notified customers that an unauthorized third party exfiltrated data from its parent company Fidelity National Financial's network. The incident was discovered on November 19, 2023, with the breach window extending to November 26, 2023. Affected data includes names, addresses, Social Security Numbers, and Loan Numbers. The incident has been contained, and 24 months of identity monitoring via Kroll is being offered.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 5 weeks / 33 days

Nov 19, 2023

Begins

Nov 19, 2023

Discovered

Dec 22, 2023

Filed

vs. sector median

4 wks faster

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Oregon State AGbd_0d25ed38802483462023-12-22Verified
Hawaii State AGbd_3fbd6fa3aa196bb22023-12-22Verified
Maine State AGbd_a83ab9d0b495249e2023-12-22Verified
Washington State AGbd_a8f2a740e499e5ca2023-12-22Verified

Show 6 more filings ↓up to 21d gap

Massachusetts State AGbd_efc19e916024c81d2023-12-22Verified
New Hampshire State AGbd_27ed1a54fc92e6b92023-12-21 · +1dVerified
Montana State AGbd_578af164637810482023-12-21 · +1dVerified
Delaware State AGbd_7fabed71d6cd01ad2023-12-20 · +2dVerified
South Carolina State AGbd_a53faf14ab74e2392023-12-20 · +2dVerified
South Carolina State AGbd_dd5b86a0d84e81b82024-01-12 · +21dVerified

Showing first 10 of 11 linked disclosures.

Name: LoanCare, LLC
norm: loancare
Domain: myloancare.com

Name: LoanCare, LLC
norm: loancare
Domain: myloancare.com
Industry: Financial Servicesllm

Discovered: Nov 19, 2023
Breach occurred: Nov 19, 2023 – Nov 26, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: Notified certain law enforcement and governmental authorities
Third party: via Fidelity National Financial, Inc.

During the incident: Commenced an investigation with the assistance of third-party experts
Notified certain law enforcement and governmental authorities
Began taking measures to assess and contain the incident
Took measures to further secure our systems
Secured the services of Kroll to provide identity monitoring services at no cost to you for twenty-four (24) months
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(33 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 10 states

View merged incident ↗

Delaware State AGDec 20 · first

South Carolina State AGDec 20 · first

New Hampshire State AG+1d

Washington State AG+2d

Massachusetts State AG+2d

California State AG+2d · this page

South Carolina State AG+23d

Pattern: first filing Dec 20 (DE), last Jan 12 (SC) — a 23-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-578386
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 22, 2023
Raw hash: ef0dea473aad65983e12d09fe534d589161d6455192d33dacdff7ef49df81f5c

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityLoanCare, LLC

Victim entityLoanCare, LLC

Incidentdiscovered Nov 19, 2023

Stated responseCommenced an investigation with the assistance of third-party experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov