HackingFinancial ServicesFinanceStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDHighContained

LoanCare, LLC

bd_27ed1a54fc92e6b9 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 19, 2023

Filed

Dec 21, 2023

To disclose

5 weeks

Affected

8,225state residents only

Linked

12 filings

Confidence

67%

Full breach record for LoanCare, LLC →3 incidents on file

LoanCare, LLC notified the NH Attorney General of a cybersecurity incident affecting 8,225 NH residents. Unauthorized access occurred in FNF's network on Nov 19, 2023. Personal info including SSNs and DOBs was exfiltrated. Incident contained; Kroll monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 5 weeks / 32 days

Nov 19, 2023

Discovered

Dec 21, 2023

Filed

vs. sector median

4 wks faster

This filing is one of 12 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Montana State AGbd_578af164637810482023-12-21Verified
Oregon State AGbd_0d25ed38802483462023-12-22 · +1dVerified
Hawaii State AGbd_3fbd6fa3aa196bb22023-12-22 · +1dVerified
California State AGbd_641ad1b56e1932e32023-12-22 · +1dVerified

Show 6 more filings ↓up to 22d gap

Maine State AGbd_a83ab9d0b495249e2023-12-22 · +1dVerified
Washington State AGbd_a8f2a740e499e5ca2023-12-22 · +1dVerified
Massachusetts State AGbd_efc19e916024c81d2023-12-22 · +1dVerified
Delaware State AGbd_7fabed71d6cd01ad2023-12-20 · +1dVerified
South Carolina State AGbd_a53faf14ab74e2392023-12-20 · +1dVerified
South Carolina State AGbd_dd5b86a0d84e81b82024-01-12 · +22dVerified

Showing first 10 of 11 linked disclosures.

Name: LoanCare, LLC
norm: loancare
Domain: loancare.com
Industry: financial_services

Name: LoanCare, LLC
norm: loancare
Domain: loancare.com
Industry: financial_services
Industry: Financial Servicesllm

Discovered: Nov 19, 2023
Materiality determined: —
Notification sent: Dec 21, 2023
Affected individuals: 8,225state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Commenced an investigation with the assistance of third-party experts
Notified certain law enforcement and governmental authorities
Began taking measures to assess and contain the incident
Secured the services of Kroll to provide identity monitoring services
Changes made: Offering complimentary access to credit monitoring, web monitoring, and identity theft restoration services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(32 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 10 states

View merged incident ↗

Delaware State AGDec 20 · first

South Carolina State AGDec 20 · first

Montana State AG+1d

New Hampshire State AG+1d · this page

Oregon State AG+2d

Hawaii State AG+2d

California State AG+2d

Maine State AG+2d

Washington State AG+2d

Massachusetts State AG+2d

South Carolina State AG+23d

Pattern: first filing Dec 20 (DE), last Jan 12 (SC) — a 23-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/loancare-20231221.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 21, 2023
Raw hash: 97863064b176d4f26af328b2985c8b6f483fb39213ba8acc87c5e68ee69cf47c

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityLoanCare, LLC

Victim entityLoanCare, LLC

Incidentdiscovered Nov 19, 2023

Stated responseCommenced an investigation with the assistance of third-party experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov