HackingProfessional ServicesProfessional ServicesCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDFinancial accountHealth (basic)PHIMediumContained

CSC SERVICEWORKS, INC.

bd_d7c5db2e4839d669 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 4, 2024

Filed

Aug 9, 2024

To disclose

27 weeks

Affected

Not disclosed

Linked

7 filings

Confidence

65%

Full breach record for CSC SERVICEWORKS, INC. →

CSC ServiceWorks experienced unauthorized access to its computer systems from September 23, 2023, to February 4, 2024. The company became aware of the incident on February 4, 2024. Affected data may include names, dates of birth, contact information, government IDs (SSN, driver's license), financial information (bank account/routing numbers), and health insurance/medical information. The company engaged third-party experts, notified law enforcement, and is offering credit monitoring.

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Incident timeline

undetected · 134 days

discovery → filing · 27 weeks / 187 days

Sep 23, 2023

Begins

Feb 4, 2024

Discovered

Aug 9, 2024

Filed

vs. sector median

+8 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Montana State AGbd_16644bd91f4a626d2024-08-09Candidate
Vermont State AGbd_3caea25ddf0d829e2024-08-09Verified
Maine State AGbd_439ea792833dd5472024-08-09Verified by operator
Indiana State AGbd_b64f5d1ac95dbe072024-08-09Verified

Show 2 more filings ↓up to 5d gap

New Hampshire State AGbd_d59c7d8ce4c08f302024-08-12 · +3dVerified
Massachusetts State AGbd_befc7a65ec772bea2024-08-14 · +5dVerified

Name: CSC SERVICEWORKS, INC.
norm: csc serviceworks
Domain: cscsw.com

Name: CSC SERVICEWORKS, INC.
norm: csc serviceworks
Domain: cscsw.com
Industry: Professional Servicesllm

Discovered: Feb 4, 2024
Breach occurred: Sep 23, 2023 – Feb 4, 2024
Undetected for: 134 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial accountHealth (basic)PHI
Data elements: Date of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External

During the incident: Hired third-party experts to address this situation, perform an investigation into the unauthorized activity, and further secure our systems to protect your information
Notified law enforcement
Offering a complimentary membership to Experian’s IdentityWorks
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 weeks(187 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Montana State AGAug 9 · first

Vermont State AGAug 9 · first

Maine State AGAug 9 · first

Indiana State AGAug 9 · first

California State AGAug 9 · first · this page

New Hampshire State AG+3d

Massachusetts State AG+5d

Pattern: first filing Aug 9 (MT), last Aug 14 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-590013
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 9, 2024
Raw hash: 06f72dc2409eb21b5af32bc22d2ac34645a78baee85b8b3d966e8b56d485dc1c

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityCSC SERVICEWORKS, INC.

Victim entityCSC SERVICEWORKS, INC.

Incidentdiscovered Feb 4, 2024

Stated responseHired third-party experts to address this situation, perform an investigation into the unauthorized activity, and further secure our systems to protect your information

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov