HackingTechnologyFinancial ServicesInformationStolen CredentialsData ExfiltratedTargetedIdentity (basic)Government IDFinancial accountHealth (basic)PIIMediumContained

CSC SERVICEWORKS, INC.

bd_16644bd91f4a626d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 4, 2024

Filed

Aug 9, 2024

To disclose

27 weeks

Affected

6state residents only

Linked

7 filings

Confidence

66%

Full breach record for CSC SERVICEWORKS, INC. →

CSC ServiceWorks notified individuals of a data breach where unauthorized access occurred between September 23, 2023, and February 4, 2024. Compromised data included names, DOBs, SSNs, driver's licenses, bank account/routing numbers, and limited medical information. The company engaged forensic experts and notified law enforcement.

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Incident timeline

undetected · 134 days

discovery → filing · 27 weeks / 187 days

Sep 23, 2023

Begins

Feb 4, 2024

Discovered

Aug 9, 2024

Filed

vs. sector median

+8 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Vermont State AGbd_3caea25ddf0d829e2024-08-09Verified
Maine State AGbd_439ea792833dd5472024-08-09Verified by operator
Indiana State AGbd_b64f5d1ac95dbe072024-08-09Verified
California State AGbd_d7c5db2e4839d6692024-08-09Verified

Show 2 more filings ↓up to 5d gap

New Hampshire State AGbd_d59c7d8ce4c08f302024-08-12 · +3dVerified
Massachusetts State AGbd_befc7a65ec772bea2024-08-14 · +5dVerified

Name: CSC SERVICEWORKS, INC.
norm: csc serviceworks
Domain: cscsw.com

Name: CSC SERVICEWORKS, INC.
norm: csc serviceworks
Domain: cscsw.com
Industry: TechnologyllmFinancial Servicesllm

Discovered: Feb 4, 2024
Breach occurred: Sep 23, 2023 – Feb 4, 2024
Undetected for: 134 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 6state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)PII
Data elements: Date of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcement
Initial access: valid_credentials

During the incident: Hired third-party experts to address this situation
Performed an investigation into the unauthorized activity
Engaged a data-review firm to determine what information was in those files
Notified law enforcement
Changes made: Further secure our systems to protect your information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 weeks(187 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Vermont State AGAug 9 · first

Maine State AGAug 9 · first

Indiana State AGAug 9 · first

California State AGAug 9 · first

Montana State AGAug 9 · first · this page

New Hampshire State AG+3d

Massachusetts State AG+5d

Pattern: first filing Aug 9 (VT), last Aug 14 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-1581.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 9, 2024
Raw hash: 98809a019907b3d736a02a7dfc4f523e12440a6e70dc1a9a8ed0c1bc906474a0

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityCSC SERVICEWORKS, INC.

Victim entityCSC SERVICEWORKS, INC.

Incidentdiscovered Feb 4, 2024

Stated responseHired third-party experts to address this situation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov