DisclosureLens
HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedData ExfiltratedIdentity (basic)Government IDMediumContained

CSC SERVICEWORKS, INC.

bd_d59c7d8ce4c08f30 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 4, 2024

Filed

Aug 12, 2024

To disclose

27 weeks

Affected

54state residents only

Linked

7 filings

Confidence

66%
Full breach record for CSC SERVICEWORKS, INC.

CSC ServiceWorks notified the New Hampshire Attorney General of a security incident affecting 54 NH residents. Unauthorized access occurred from Sept 23, 2023, to Feb 4, 2024. Personal info including SSNs and driver's licenses was compromised. CSC engaged forensic experts and counsel, rebuilt servers, and offered credit monitoring.

Incident timeline

undetected · 134 days
discovery → filing · 27 weeks / 190 days

Sep 23, 2023

Begins

Feb 4, 2024

Discovered

Aug 12, 2024

Filed

vs. sector median

+20 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Show 2 more filingsup to 3d gap

Filing propagation · 7 filings · 7 states

View merged incident ↗
Montana State AGAug 9 · first
Vermont State AGAug 9 · first
Maine State AGAug 9 · first
Indiana State AGAug 9 · first
California State AGAug 9 · first
New Hampshire State AG+3d · this page

Pattern: first filing Aug 9 (MT), last Aug 14 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.