HackingFinancial ServicesHealthcareFinancePhishingStolen CredentialsData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)PHIHighContained

CSI FINANCIAL SERVICES, LLC

bd_9e9c1a7959695185 · schema v1 · pii pii-v1

Severity

High

Discovered

Apr 26, 2021

Filed

Jul 9, 2021

To disclose

11 weeks

Affected

4,255state residents only

Linked

9 filings

Confidence

70%

Full breach record for CSI FINANCIAL SERVICES, LLC →2 incidents on file

CSI Financial Services, LLC (ClearBalance) reported a phishing incident in Washington. Unauthorized access to cloud email accounts occurred from March 8 to April 26, 2021, discovered on April 26. Data exposed included names, SSNs, DOBs, financial account info, and PHI affecting 4,255 Washington residents. Remediation included password resets and enhanced access controls.

J jump to incidentP pin to compareR raw source

Washington clock⏱ WA AG >30d11 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 49 days

discovery → filing · 11 weeks / 74 days

Mar 8, 2021

Begins

Apr 26, 2021

Discovered

Jul 9, 2021

Filed

vs. sector median

+2 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Maine State AGbd_1dcc6aa2da29562f2021-07-09Candidate
California State AGbd_49e91b979f4d88a92021-07-09Verified
Oregon State AGbd_663c41aa5170b23b2021-07-09Verified
Indiana State AGbd_6c5baabf05d7d90b2021-07-09Verified

Show 4 more filings ↓up to 1d gap

Montana State AGbd_89f3f650d56ba9f12021-07-09Verified
Massachusetts State AGbd_c9952345557cab622021-07-09Verified
New Hampshire State AGbd_e7a6b31bb253ddc62021-07-09Verified
HHS OCRbd_47455c5eed8ef8662021-07-10 · +1dVerified

Name: AKIN, GUMP, STRAUSS, HAUER, & FELD LLP
norm: akin gump strauss hauer feld

Name: CSI FINANCIAL SERVICES, LLC
norm: csi financial
Industry: Financial ServicesllmHealthcarellm

Discovered: Apr 26, 2021
Breach occurred: Mar 8, 2021 – Apr 26, 2021
Undetected for: 49 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 9, 2021
Affected individuals: 4,255state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)PHI
Data elements: NameSocial Security numberDriver's licence numberFinancial account numberDate of birthHealth insurance ID
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified the FBINotified the Washington Attorney General
Initial access: phishing_link

During the incident: Engaged third-party forensic specialists
Contacted the FBI
Secured the email environment
Conducted an in-depth review process to analyze the contents of the emails
Engaged a third party to validate contact information for notification
Provided identity theft protection services through IDX
Changes made: Changed all user account passwords
Implemented stronger access controls in the cloud email environment
Provided updated procedures for reporting suspicious activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(74 days from discovery to filing)
Compliance flags: WA AG >30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 8 states

View merged incident ↗

Maine State AGJul 9 · first

California State AGJul 9 · first

Oregon State AGJul 9 · first

Indiana State AGJul 9 · first

Montana State AGJul 9 · first

Massachusetts State AGJul 9 · first

New Hampshire State AGJul 9 · first

Washington State AGJul 9 · first · this page

HHS OCR+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10496.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 9, 2021
Raw hash: 142576fea80d17cabecccd609f983b95d57d002d8078869527756b6c1de3fa50

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityAKIN, GUMP, STRAUSS, HAUER, & FELD LLP

Victim entityCSI FINANCIAL SERVICES, LLC

Incidentdiscovered Apr 26, 2021

Stated responseEngaged third-party forensic specialists

ComplianceWA AG >30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com