Social EngineeringFinancial ServicesFinancePhishingCustomer Data InvolvedGovernment IDIdentity (basic)CriticalContained

CSI FINANCIAL SERVICES, LLC

bd_1dcc6aa2da29562f · schema v1 · pii pii-v1

Severity

Critical

Discovered

Apr 26, 2021

Filed

Jul 9, 2021

To disclose

11 weeks

Affected · nationwide

209,719108 in this filing

Linked

9 filings

Confidence

66%

Full breach record for CSI FINANCIAL SERVICES, LLC →2 incidents on file

CSI Financial Services, LLC (ClearBalance) reported a phishing incident occurring between March 8, 2021, and April 26, 2021. The breach affected 209,719 individuals, including 108 in Maine. Driver's license numbers and names were compromised. The company provided 24 months of credit monitoring and identity theft protection services through IDX.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Apr 26, 2021 → Filed with AG Jul 9, 202174d ⏱ ME AG >30d11 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 49 days

discovery → filing · 11 weeks / 74 days

Mar 8, 2021

Begins

Apr 26, 2021

Discovered

Jul 9, 2021

Filed

vs. sector median

+2 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

California State AGbd_49e91b979f4d88a92021-07-09Verified
Oregon State AGbd_663c41aa5170b23b2021-07-09Verified
Indiana State AGbd_6c5baabf05d7d90b2021-07-09Verified
Montana State AGbd_89f3f650d56ba9f12021-07-09Verified

Show 4 more filings ↓up to 1d gap

Washington State AGbd_9e9c1a79596951852021-07-09Verified
Massachusetts State AGbd_c9952345557cab622021-07-09Verified
New Hampshire State AGbd_e7a6b31bb253ddc62021-07-09Verified
HHS OCRbd_47455c5eed8ef8662021-07-10 · +1dVerified

Name: CSI FINANCIAL SERVICES, LLC
norm: csi financial

Name: CSI FINANCIAL SERVICES, LLC
norm: csi financial
Industry: Financial Servicesllm

Discovered: Apr 26, 2021
Breach occurred: Mar 8, 2021 – Apr 26, 2021
Undetected for: 49 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 9, 2021
Affected individuals: 209,719state + nationwide
Data types: Government IDIdentity (basic)
Data elements: Driver's licence number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: ExternalFinancial
Regulator citations: Filed data breach notice with Maine Attorney General
Initial access: phishing_link

During the incident: Provided identity theft protection services through IDX
Provided 24 months of credit and CyberScan monitoring
Provided $1,000,000 insurance reimbursement policy
Provided fully managed identity theft recovery services
Changes made: Implemented Dark Web monitoring of underground websites, chat rooms, and malware
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(74 days from discovery to filing)
Compliance flags: ME AG >30d · 74d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Apr 26, 2021
→ Filed with AG: Jul 9, 2021
74d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Apr 26, 2021 → Filed with AG: Jul 9, 2021	74d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 8 states

View merged incident ↗

California State AGJul 9 · first

Oregon State AGJul 9 · first

Indiana State AGJul 9 · first

Montana State AGJul 9 · first

Washington State AGJul 9 · first

Massachusetts State AGJul 9 · first

New Hampshire State AGJul 9 · first

Maine State AGJul 9 · first · this page

HHS OCR+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/10900d6e-0624-4c2f-a58a-6a1b6b798091.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 9, 2021
Raw hash: bb03408f392d5817554e23eecba18c80c7a1571a386c44ba4a3458b8ed7d1286

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityCSI FINANCIAL SERVICES, LLC

Victim entityCSI FINANCIAL SERVICES, LLC

Incidentdiscovered Apr 26, 2021

Stated responseProvided identity theft protection services through IDX

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov