CALIFORNIASocial EngineeringHealthcareFinancial ServicesHealthcarePhishingStolen CredentialsBusiness Associate (HIPAA)Customer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)Financial accountHighResolved

CSI FINANCIAL SERVICES, LLC

bd_47455c5eed8ef866 · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Jul 10, 2021

To disclose

—

Affected

3,191

Linked

9 filings

Confidence

96%

Full breach record for CSI FINANCIAL SERVICES, LLC →2 incidents on file

CSI Financial Services, LLC dba ClearBalance (CA), a business associate, reported to HHS on 2021-07-10 a Hacking/IT Incident affecting 3,191 individuals. Employees were victims of an email phishing scheme compromising ePHI including names, addresses, driver's license numbers, Social Security numbers, diagnoses, and financial information. The BA implemented email security controls, revised policies and procedures, and OCR provided technical assistance on its security management process. Breached information located on Email.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Jul 10, 2021

Filed

—

Corroborated · see linked filings

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Maine State AGbd_1dcc6aa2da29562f2021-07-09 · +1dCandidate
California State AGbd_49e91b979f4d88a92021-07-09 · +1dVerified
Oregon State AGbd_663c41aa5170b23b2021-07-09 · +1dVerified
Indiana State AGbd_6c5baabf05d7d90b2021-07-09 · +1dVerified

Show 4 more filings ↓up to 1d gap

Montana State AGbd_89f3f650d56ba9f12021-07-09 · +1dVerified
Washington State AGbd_9e9c1a79596951852021-07-09 · +1dVerified
Massachusetts State AGbd_c9952345557cab622021-07-09 · +1dVerified
New Hampshire State AGbd_e7a6b31bb253ddc62021-07-09 · +1dVerified

Name: CSI FINANCIAL SERVICES, LLC
norm: csi financial
Industry: Business Associate

Name: CSI FINANCIAL SERVICES, LLC
norm: csi financial
Industry: Business Associate
Also named: CSI Financial Services, LLCdba oflegal entity
ClearBalancedba oftrade name
Industry: Healthcaresource defaultFinancial Servicesllm

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 3,191nationwide
Data types: Identity (basic)Government IDHealth (basic)Financial account
HHS breach type: Hacking / IT incident
Where the data lived: Email
Covered-entity type: Business associate
Attack vector: Phishing
MITRE ATT&CK: T1566 PhishingT1078 Valid Accounts
Threat actor: External
Regulator citations: OCR provided technical assistance regarding the BA's security management process.
Initial access: phishing_link

During the incident: Implemented email security controls
Revised policies and procedures to better protect ePHI
Notified HHS, affected individuals, the media, and provided substitute notice
Changes made: Implemented email security controls
Revised policies and procedures to better protect ePHI
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 8 states

View merged incident ↗

Maine State AGJul 9 · first

California State AGJul 9 · first

Oregon State AGJul 9 · first

Indiana State AGJul 9 · first

Montana State AGJul 9 · first

Washington State AGJul 9 · first

Massachusetts State AGJul 9 · first

New Hampshire State AGJul 9 · first

HHS OCR+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jul 10, 2021
Raw hash: f1622128df8ac99c314e84920d9cfb016cf625b99a77794c1d48e4a64c4ace00

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Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityCSI FINANCIAL SERVICES, LLC

Victim entityCSI FINANCIAL SERVICES, LLC

IncidentPhishing

Stated responseImplemented email security controls

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing