Hyatt Centric The Loop

Hyatt Centric The Loop Chicago experienced a data breach from September 27, 2016, to April 28, 2017, where malware installed on the front desk computer system captured payment card data (names, card numbers, CVVs, expiration dates) from guests. The owner, Integrated Clark Monroe, LLC, notified California residents. The malware was removed, systems were upgraded, and one year of credit monitoring was offered via Kroll Information Assurance.

Integrated Clark Monroe, LLC, owner of Hyatt Centric The Loop Chicago, disclosed a malware incident affecting guest payment card data (names, numbers, CVV, expiration) from Sept 27, 2016 to April 28, 2017. The malware was installed on the front desk system. The hotel engaged law enforcement and a third-party firm to remove the malware and upgraded security. Credit monitoring was offered.

Hyatt Centric The Loop Chicago (operated by Integrated Clark Monroe, LLC) experienced a malware attack on its front desk system from September 27, 2016, to April 28, 2017. Malware captured guest payment card data (names, card numbers, CVVs, expiration dates). The hotel engaged law enforcement (Secret Service) and a third-party cybersecurity firm. Notification was sent to 8 New Hampshire residents on August 7, 2017, with nationwide substitute notification via website. Credit monitoring was offered.