MalwareHospitalityHospitalityRansomwareData ExfiltratedTargetedPIIFinancial accountIdentity (basic)LowResolved

Hyatt Centric The Loop

bd_41166994aa3b2bbf · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Aug 7, 2017

To disclose

—

Affected

2state residents only

Linked

3 filings

Confidence

65%

Full breach record for Hyatt Centric The Loop →

Integrated Clark Monroe, LLC, owner of Hyatt Centric The Loop Chicago, disclosed a malware incident affecting guest payment card data (names, numbers, CVV, expiration) from Sept 27, 2016 to April 28, 2017. The malware was installed on the front desk system. The hotel engaged law enforcement and a third-party firm to remove the malware and upgraded security. Credit monitoring was offered.

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Incident timeline

Sep 27, 2016

Begins

Aug 7, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_2f3c81fdbd09484a2017-08-07Candidate
New Hampshire State AGbd_e72d4deaa3cc69a22017-08-07Verified

Name: Integrated Clark Monroe, LLC
norm: integrated clark monroe

Name: Hyatt Centric The Loop
norm: hyatt centric the loop
Industry: Hospitalityllm

Discovered: —
Breach occurred: Sep 27, 2016 – Apr 28, 2017
Materiality determined: —
Notification sent: Jul 17, 2017
Affected individuals: 2state-resident count only
Data types: PIIFinancial accountIdentity (basic)
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1056 Input Capture
Threat actor: ExternalFinancial
Regulator citations: reported the incident to the proper authorities
Initial access: external_remote_services

During the incident: Contacted appropriate federal law enforcement officials
Initiated an internal review
Engaged a third-party cybersecurity firm that deployed monitoring software at the Hotel
Identified the malicious software and removed it from Hotel systems
Took steps to upgrade security tools protecting the front desk system
Upgraded the security features of its computer system with software that is capable of identifying and deactivating the malware used in this attack
Providing further services for one year at no cost to you via a credit monitoring program furnished through a nationally recognized vendor, Kroll Information Assurance, LLC
Changes made: Upgraded the security features of its computer system with software that is capable of identifying and deactivating the malware used in this attack
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

California State AGAug 7 · first

New Hampshire State AGAug 7 · first

Montana State AGAug 7 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Hyatt-Centric-The-Loop.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 7, 2017
Raw hash: dbc2a9d3643e356e80d1f89b0011d7c6d9eeb672299f92e026fcd0b070c08d5b

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityIntegrated Clark Monroe, LLC

Victim entityHyatt Centric The Loop

IncidentUnknown

Stated responseContacted appropriate federal law enforcement officials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov