MalwareHospitalityHospitalityCapture Stored DataData ExfiltratedCustomer Data InvolvedPCIFinancial accountFinancial credentialsIdentity (basic)LowResolved

Hyatt Centric The Loop

bd_2f3c81fdbd09484a · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Aug 7, 2017

To disclose

—

Affected

Not disclosed

Linked

3 filings

Confidence

66%

Full breach record for Hyatt Centric The Loop →

Hyatt Centric The Loop Chicago experienced a data breach from September 27, 2016, to April 28, 2017, where malware installed on the front desk computer system captured payment card data (names, card numbers, CVVs, expiration dates) from guests. The owner, Integrated Clark Monroe, LLC, notified California residents. The malware was removed, systems were upgraded, and one year of credit monitoring was offered via Kroll Information Assurance.

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Incident timeline

Sep 27, 2016

Begins

Aug 7, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_41166994aa3b2bbf2017-08-07Verified
New Hampshire State AGbd_e72d4deaa3cc69a22017-08-07Verified

Name: Integrated Clark Monroe, LLC
norm: integrated clark monroe

Name: Hyatt Centric The Loop
norm: hyatt centric the loop
Domain: loopchicagohotel.com
Industry: Hospitalityllm

Discovered: —
Breach occurred: Sep 27, 2016 – Apr 28, 2017
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PCIFinancial accountFinancial credentialsIdentity (basic)
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Contacted appropriate federal law enforcement officials

During the incident: Contacted appropriate federal law enforcement officials
Initiated an internal review
Engaged a third-party cybersecurity firm that deployed monitoring software at the Hotel
Removed malicious software from Hotel systems
Upgraded security tools protecting the front desk system
Upgraded the security features of its computer system with software that is capable of identifying and deactivating the malware used in this attack
Providing further services for one year at no cost to you via a credit monitoring program furnished through a nationally recognized vendor, Kroll Information Assurance, LLC
Changes made: Upgraded security tools protecting the front desk system
Upgraded the security features of its computer system with software that is capable of identifying and deactivating the malware used in this attack
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGAug 7 · first

New Hampshire State AGAug 7 · first

California State AGAug 7 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-100854
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 7, 2017
Raw hash: d984fb2c31897f8e385ebf1a08f08cf2f83b9c84b61022f3c5ae95c2306c6c23

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityIntegrated Clark Monroe, LLC

Victim entityHyatt Centric The Loop

IncidentUnknown

Stated responseContacted appropriate federal law enforcement officials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov