TRIPADVISOR LLC

Viator notified Hawaii regulators of a data compromise affecting customer payment card data and account credentials. Unauthorized charges were detected on September 2, 2014. Affected data included encrypted card numbers, names, billing addresses, emails, and encrypted passwords. Viator engaged forensic experts, notified law enforcement, and offered credit monitoring to U.S. customers.

Viator reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2014-09-23. 10,665 Massachusetts residents were affected. The report records the breach type as electronic.

Viator notified the New Hampshire Attorney General of a data compromise affecting approximately 1,556 NH residents. Unauthorized charges were detected on customer credit cards via a third-party payment processor. Compromised data included encrypted card numbers, expiration dates, names, billing addresses, emails, and encrypted passwords. Viator engaged forensic experts, notified law enforcement, and offered credit monitoring.

Viator notified customers on September 19, 2014, of a data compromise discovered on September 2, 2014. The incident potentially affected payment card data (encrypted card numbers, expiration dates), billing addresses, email addresses, and encrypted passwords for Viator account holders. Viator hired forensic experts, notified law enforcement and credit card companies, and offered free identity protection services to U.S. customers. The investigation was ongoing at the time of notification.