HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedData ExfiltratedFinancial accountIdentity (basic)CredentialsMediumActive

VIATOR, INC.

bd_6f4e851db5c47265 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 2, 2014

Filed

Sep 22, 2014

To disclose

20 days

Affected

1,556state residents only

Linked

4 filings

Confidence

67%

Full breach record for VIATOR, INC. →

Viator notified the New Hampshire Attorney General of a data compromise affecting approximately 1,556 NH residents. Unauthorized charges were detected on customer credit cards via a third-party payment processor. Compromised data included encrypted card numbers, expiration dates, names, billing addresses, emails, and encrypted passwords. Viator engaged forensic experts, notified law enforcement, and offered credit monitoring.

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Incident timeline

discovery → filing · 20 days

Sep 2, 2014

Discovered

Sep 22, 2014

Filed

vs. sector median

5 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

California State AGbd_e7754a3ea8caa4232014-09-22Candidate
Hawaii State AGbd_7eed21aaf59026342014-09-23 · +1dVerified
Massachusetts State AGbd_f16806c7ec44bad42014-09-23 · +1dVerified

Name: VIATOR, INC.
norm: viator

Name: VIATOR, INC.
norm: viator
Industry: Retail & Consumerllm

Discovered: Sep 2, 2014
Materiality determined: —
Notification sent: Sep 19, 2014
Affected individuals: 1,556state-resident count only
Data types: Financial accountIdentity (basic)Credentials
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the Attorney General, State of New Hampshire
Third party: via credit card service provider
Initial access: valid_credentials

During the incident: Hired forensic experts
Notified law enforcement
Providing direct notification to customers
Establishing a dedicated toll-free helpline
Offering free identity protection services, including credit monitoring
Changes made: Working to strengthen its security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 days(20 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

California State AGSep 22 · first

New Hampshire State AGSep 22 · first · this page

Hawaii State AG+1d

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/viator-20140922.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 22, 2014
Raw hash: f5698d7a02f5065802468eb0489ac2b8184499b07e80193d121a791fa21b3990

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityVIATOR, INC.

Victim entityVIATOR, INC.

Incidentdiscovered Sep 2, 2014

Stated responseHired forensic experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov