HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedFinancial accountIdentity (basic)CredentialsMediumActive

VIATOR, INC.

bd_7eed21aaf5902634 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 2, 2014

Filed

Sep 23, 2014

To disclose

21 days

Affected

2,500state residents only

Linked

4 filings

Confidence

66%

Full breach record for VIATOR, INC. →

Viator notified Hawaii regulators of a data compromise affecting customer payment card data and account credentials. Unauthorized charges were detected on September 2, 2014. Affected data included encrypted card numbers, names, billing addresses, emails, and encrypted passwords. Viator engaged forensic experts, notified law enforcement, and offered credit monitoring to U.S. customers.

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Hawaii clock✓ HI CRA notice due21 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 21 days

Sep 2, 2014

Discovered

Sep 23, 2014

Filed

vs. sector median

5 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Massachusetts State AGbd_f16806c7ec44bad42014-09-23Verified
New Hampshire State AGbd_6f4e851db5c472652014-09-22 · +1dVerified
California State AGbd_e7754a3ea8caa4232014-09-22 · +1dCandidate

Name: VIATOR, INC.
norm: viator

Name: VIATOR, INC.
norm: viator
Industry: Retail & Consumerllm

Discovered: Sep 2, 2014
Materiality determined: —
Notification sent: Sep 19, 2014
Affected individuals: 2,500state-resident count only
Data types: Financial accountIdentity (basic)Credentials
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Hawaii Office of Consumer Protection
Initial access: valid_credentials

During the incident: Hired forensic experts
Notified law enforcement
Providing direct notification to customers
Establishing a dedicated toll-free helpline
Offering free identity protection services, including credit monitoring
Changes made: Working to strengthen security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 days(21 days from discovery to filing)
Compliance flags: HI CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

New Hampshire State AGSep 22 · first

California State AGSep 22 · first

Massachusetts State AG+1d

Hawaii State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://web.archive.org/web/20211024101019id_/https://cca.hawaii.gov/ocp/files/2015/12/OCP-2014-0884.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 23, 2014
Raw hash: 3c8ff9b87cace5f948ccad318f1dba48c22c37a7b83c2f01697b4711af2ee9aa

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityVIATOR, INC.

Victim entityVIATOR, INC.

Incidentdiscovered Sep 2, 2014

Stated responseHired forensic experts

ComplianceHI CRA notice due

Extraction provenanceno artifact recorded

Source provenanceweb.archive.org