HackingFinancial ServicesFinanceCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDHealth (basic)Financial accountPHIMediumContained

Century Support Services

bd_fb02fe0a14f1618d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 7, 2024

Filed

Jul 14, 2025

To disclose

36 weeks

Affected

Not disclosed

Linked

7 filings

Confidence

65%

Full breach record for Century Support Services →2 incidents on file

Next Level Finance Partners, LLC d/b/a Century Support Services reported unauthorized access to its computer systems occurring between September 10, 2024, and November 7, 2024. The organization detected the activity on November 7, 2024, and contained the incident. A forensic investigation concluded on May 30, 2025, that personal information including names, SSNs, driver's license numbers, medical/health insurance info, passport numbers, financial account info, and digital signatures may have been accessed. No evidence of identity theft or fraud was found. Credit monitoring was offered.

J jump to incidentP pin to compareR raw source

California clockDiscovered Nov 7, 2024 → Notified Jun 27, 2025232d ✗ CA 60-day late36 weeks discovery → filing

Incident timeline

undetected · 58 days

discovery → filing · 36 weeks / 249 days

Sep 10, 2024

Begins

Nov 7, 2024

Discovered

Jul 14, 2025

Filed

vs. sector median

+27 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Montana State AGbd_0882ae17fc439c0c2025-07-14Verified
Maine State AGbd_99ff84979a03eddf2025-07-14Verified
Vermont State AGbd_7811262cc0c272ef2025-07-15 · +1dVerified
Texas State AGbd_85cc7f741f8f9a072025-07-15 · +1dVerified

Show 2 more filings ↓up to 17d gap

New Hampshire State AGbd_743b96b7b233f6d32025-07-18 · +4dVerified
Indiana State AGbd_480fd3f9367e2e502025-06-27 · +17dCandidate

Name: Century Support Services
norm: century support

Name: Century Support Services
norm: century support
Also named: Next Level Finance Partners, LLCdba oflegal entity
Century Support Servicesdba oftrade name
Industry: Financial Servicesllm

Discovered: Nov 7, 2024
Breach occurred: Sep 10, 2024 – Nov 7, 2024
Undetected for: 58 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 27, 2025
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDHealth (basic)Financial accountPHI
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unknown
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External

During the incident: Contained the incident immediately upon detecting unauthorized activity
Commenced an immediate and thorough investigation
Engaged leading cybersecurity experts to identify what personal information was involved
Conducted extensive forensic investigation and manual document review
Established a dedicated toll-free response line at ([REDACTED-PHONE]
Offered complimentary credit monitoring code and enrollment instructions
Changes made: Continually evaluates and modifies its practices to enhance the security and privacy of the personal information it maintains
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 36 weeks(249 days from discovery to filing)
Compliance flags: CA 60-day late · 232d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Nov 7, 2024
→ Notified: Jun 27, 2025
232d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Nov 7, 2024 → Notified: Jun 27, 2025	232d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Indiana State AGJun 27 · first

Montana State AG+17d

Maine State AG+17d

California State AG+17d · this page

Vermont State AG+18d

Texas State AG+18d

New Hampshire State AG+21d

Pattern: first filing Jun 27 (IN), last Jul 18 (NH) — a 21-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-605455
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 14, 2025
Raw hash: 1f154bea483a6aaa7f71bd0bc9ec0587764e39321619fc7f74499431fa4a8802

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityCentury Support Services

Victim entityCentury Support Services

Incidentdiscovered Nov 7, 2024

Stated responseContained the incident immediately upon detecting unauthorized activity

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov