HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)Financial accountMediumContained

Century Support Services

bd_7811262cc0c272ef · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 30, 2025

Filed

Jul 15, 2025

To disclose

7 weeks

Affected

Not disclosed

Linked

9 filings

Confidence

65%

Full breach record for Century Support Services →

Century Support Services (dba Next Level Finance Partners) notified consumers of a data breach where an unauthorized party accessed systems on or about November 7, 2024. The incident exposed personal information including names, SSNs, driver's licenses, medical/health insurance info, and financial account data. No evidence of identity theft was found. The company engaged forensic experts and established a toll-free response line.

J jump to incidentP pin to compareR raw source

Vermont clock⏱ VT AG >14 bday7 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 204 days

discovery → filing · 7 weeks / 46 days

Nov 7, 2024

Begins

May 30, 2025

Discovered

Jul 15, 2025

Filed

vs. sector median

2 wks faster

This filing is one of 9 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Texas State AGbd_85cc7f741f8f9a072025-07-15Verified by operator
Montana State AGbd_0882ae17fc439c0c2025-07-14 · +1dVerified by operator
Maine State AGbd_99ff84979a03eddf2025-07-14 · +1dVerified by operator
California State AGbd_fb02fe0a14f1618d2025-07-14 · +1dVerified by operator

Show 4 more filings ↓up to 18d gap

New Hampshire State AGbd_743b96b7b233f6d32025-07-18 · +3dVerified by operator
South Carolina State AGbd_65f0d10852343a4d2025-07-21 · +6dCandidate
Indiana State AGbd_480fd3f9367e2e502025-06-27 · +18dVerified by operator
Nebraska State AGbd_f750ea9d6301830a2025-06-27 · +18dVerified

Name: Next Level Finance Partners
norm: next level finance

Name: Century Support Services
norm: century support
Industry: Financial Servicesllm

Discovered: May 30, 2025
Breach occurred: Nov 7, 2024
Undetected for: 204 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 27, 2025
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDHealth (basic)Financial account
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Engaged leading cybersecurity experts to identify what personal information, if any, was involved
Conducted extensive forensic investigation and manual document review
Established a dedicated toll-free response line at ([REDACTED-PHONE]
Provided notice of the incident to affected individuals
Changes made: Contained the incident immediately upon detecting unauthorized activity
Continually evaluates and modifies its practices to enhance the security and privacy of the personal information it maintains
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(46 days from discovery to filing)
Compliance flags: VT AG >14 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Indiana State AGJun 27 · first

Nebraska State AGJun 27 · first

Montana State AG+17d

Maine State AG+17d

California State AG+17d

Texas State AG+18d

Vermont State AG+18d · this page

New Hampshire State AG+21d

South Carolina State AG+24d

Pattern: first filing Jun 27 (IN), last Jul 21 (SC) — a 24-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2025-07-15-next-level-finance-partners-dba-century-support-services-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 15, 2025
Raw hash: 8d6d579e94f8021a2886756e4a64ab1301e15a9934edacd4583daa1792befb8c

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityNext Level Finance Partners

Victim entityCentury Support Services

Incidentdiscovered May 30, 2025

Stated responseEngaged leading cybersecurity experts to identify what personal information, if any, was involved

ComplianceVT AG >14 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov