HackingFinancial ServicesFinanceCustomer Data InvolvedTargetedIdentity (basic)Government IDHealth (basic)Financial accountCriticalContained

Century Support Services

bd_99ff84979a03eddf · schema v1 · pii pii-v1

Severity

Critical

Discovered

May 30, 2025

Filed

Jul 14, 2025

To disclose

6 weeks

Affected · nationwide

160,75956 in this filing

Linked

7 filings

Confidence

66%

Full breach record for Century Support Services →2 incidents on file

Next Level Finance Partners, LLC d/b/a Century Support Services reported an external system breach occurring between September 10 and November 7, 2024. Discovered on May 30, 2025, the incident affected 160,759 individuals nationwide, including 56 Maine residents. Compromised data included names, SSNs, driver's licenses, medical/insurance info, and financial account numbers. The company engaged forensic experts, contained the breach, and offered 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered May 30, 2025 → Filed with AG Jul 14, 202545d ⏱ ME AG >30d6 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 262 days

discovery → filing · 6 weeks / 45 days

Sep 10, 2024

Begins

May 30, 2025

Discovered

Jul 14, 2025

Filed

vs. sector median

2 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Montana State AGbd_0882ae17fc439c0c2025-07-14Verified
California State AGbd_fb02fe0a14f1618d2025-07-14Verified
Vermont State AGbd_7811262cc0c272ef2025-07-15 · +1dVerified
Texas State AGbd_85cc7f741f8f9a072025-07-15 · +1dVerified

Show 2 more filings ↓up to 17d gap

New Hampshire State AGbd_743b96b7b233f6d32025-07-18 · +4dVerified
Indiana State AGbd_480fd3f9367e2e502025-06-27 · +17dCandidate

Name: Century Support Services
norm: century support
Industry: Financial Services

Name: Century Support Services
norm: century support
Industry: Financial Services
Also named: Next Level Finance Partners, LLCdba oflegal entity
Century Support Servicesdba oftrade name
Industry: Financial Servicesllm

Discovered: May 30, 2025
Breach occurred: Sep 10, 2024 – Nov 7, 2024
Undetected for: 262 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 27, 2025
Affected individuals: 160,759state + nationwide
Data types: Identity (basic)Government IDHealth (basic)Financial account
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Filed notification with Maine Attorney General
Initial access: exploit_public_facing

During the incident: Contained the incident
Engaged leading cybersecurity experts to identify what personal information was involved
Conducted extensive forensic investigation and manual document review
Changes made: Provided notice of the incident
Offered 12 months of identity theft protection and credit monitoring services through TransUnion
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(45 days from discovery to filing)
Compliance flags: ME AG >30d · 45d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: May 30, 2025
→ Filed with AG: Jul 14, 2025
45d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: May 30, 2025 → Filed with AG: Jul 14, 2025	45d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Indiana State AGJun 27 · first

Montana State AG+17d

California State AG+17d

Maine State AG+17d · this page

Vermont State AG+18d

Texas State AG+18d

New Hampshire State AG+21d

Pattern: first filing Jun 27 (IN), last Jul 18 (NH) — a 21-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/a59ab7f7-0aff-43e0-b1db-53d8ad91cfaf.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 14, 2025
Raw hash: 13ff237c7892a5bce3ce9e4945820008bf5db99bd2fe81a7dd8272f4bd670d39

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityCentury Support Services

Victim entityCentury Support Services

Incidentdiscovered May 30, 2025

Stated responseContained the incident

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov