HackingRetail & ConsumerRetailStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Data ExfiltratedIdentity (basic)Financial accountLowResolved

SERRV International

bd_dfb5cf626154740c · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 17, 2023

Filed

Aug 28, 2023

To disclose

6 weeks

Affected

102state residents only

Linked

8 filings

Confidence

64%

Full breach record for SERRV International →2 incidents on file

SERRV International notified customers of a data breach involving its third-party e-commerce platform, CommerceV3. Unauthorized access occurred between Nov 2021 and Dec 2022. Impacted data included names, emails, billing addresses, and payment card details. SERRV was notified by CommerceV3 on July 17, 2023.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 600 days

discovery → filing · 6 weeks / 42 days

Nov 24, 2021

Begins

Jul 17, 2023

Discovered

Aug 28, 2023

Filed

vs. sector median

1 wks faster

This filing is one of 8 about the same incident.View merged incident

Part of CommerceV3 supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

California State AGbd_17e5ef29691793862023-08-28Verified
New Hampshire State AGbd_08ffdb5fb7d5760d2023-08-29 · +1dVerified
Massachusetts State AGbd_9501e53b4f19ffa32023-08-29 · +1dVerified
Washington State AGbd_c0397a66ed1f65a32023-08-29 · +1dCandidate

Show 3 more filings ↓up to 3d gap

Oregon State AGbd_c3a7e9d559999fc52023-08-29 · +1dVerified
Maine State AGbd_ed8988c26ba5160a2023-08-29 · +1dVerified
Indiana State AGbd_d31bb733518a139c2023-08-25 · +3dVerified

Name: SERRV International
norm: serrv international
Domain: serrv.org

Name: SERRV International
norm: serrv international
Domain: serrv.org
Industry: Retail & Consumerllm

Discovered: Jul 17, 2023
Breach occurred: Nov 24, 2021 – Dec 14, 2022
Undetected for: 600 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 25, 2023
Affected individuals: 102state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Third party: via CommerceV3
Initial access: valid_credentials

During the incident: CommerceV3 conducted a thorough forensic investigation alongside third-party cybersecurity experts
CommerceV3 worked alongside the major card brands and banks during this investigation
CommerceV3 has implemented additional security measures
Changes made: CommerceV3 implemented additional security measures designed to protect the privacy of its customers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(42 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

Indiana State AGAug 25 · first

California State AG+3d

Montana State AG+3d · this page

New Hampshire State AG+4d

Massachusetts State AG+4d

Washington State AG+4d

Oregon State AG+4d

Maine State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-611.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 28, 2023
Raw hash: 2db4dec23597694b5d4b6f7c91ac0d4d88b437e32ac1a955bd3f1987665366a2

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entitySERRV International

Victim entitySERRV International

Incidentdiscovered Jul 17, 2023

Stated responseCommerceV3 conducted a thorough forensic investigation alongside third-party cybersecurity experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov