HackingOtherStolen CredentialsSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedPIIIdentity (basic)Financial accountAuthenticationLowContained

SERRV International

bd_c0397a66ed1f65a3 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 17, 2023

Filed

Aug 29, 2023

To disclose

6 weeks

Affected

630state residents only

Linked

8 filings

Confidence

69%

Full breach record for SERRV International →2 incidents on file

SERRV International, a 501(c)(3) nonprofit, notified 630 Washington residents of a data security incident involving its third-party e-commerce platform, CommerceV3. Unauthorized access occurred between Nov 24, 2021 and Dec 14, 2022. SERRV was notified on July 17, 2023. Impacted data included names, emails, billing addresses, and payment card details. Notifications were sent on Aug 25, 2023.

J jump to incidentP pin to compareR raw source

Washington clock⏱ WA AG >30d6 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 600 days

discovery → filing · 6 weeks / 43 days

Nov 24, 2021

Begins

Jul 17, 2023

Discovered

Aug 29, 2023

Filed

vs. sector median

2 wks faster

This filing is one of 8 about the same incident.View merged incident

Part of CommerceV3 supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

New Hampshire State AGbd_08ffdb5fb7d5760d2023-08-29Verified
Massachusetts State AGbd_9501e53b4f19ffa32023-08-29Verified
Oregon State AGbd_c3a7e9d559999fc52023-08-29Verified
Maine State AGbd_ed8988c26ba5160a2023-08-29Verified

Show 3 more filings ↓up to 4d gap

California State AGbd_17e5ef29691793862023-08-28 · +1dVerified
Montana State AGbd_dfb5cf626154740c2023-08-28 · +1dVerified
Indiana State AGbd_d31bb733518a139c2023-08-25 · +4dVerified

Name: SERRV International
norm: serrv international
Domain: serrv.org

Name: SERRV International
norm: serrv international
Domain: serrv.org
Industry: Otherllm

Discovered: Jul 17, 2023
Breach occurred: Nov 24, 2021 – Dec 14, 2022
Undetected for: 600 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 25, 2023
Affected individuals: 630state-resident count only
Data types: PIIIdentity (basic)Financial accountAuthentication
Data elements: NameFinancial account number
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 500+dexposure 300-399d
WA-stated discovery: Found after the fact
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Filed Notice of Data Security Incident with Washington Attorney General
Third party: via CommerceV3
Initial access: exploit_public_facing

During the incident: Conducted a thorough forensic investigation alongside third-party cybersecurity experts
Worked alongside the major card brands and banks during this investigation
Implemented additional security measures designed to protect the privacy of its customers
Provided customers with information about steps they can take to help protect their personal information
Notified affected individuals via first class U.S. mail
Changes made: Implemented additional security measures designed to protect the privacy of its customers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(43 days from discovery to filing)
Compliance flags: WA AG >30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

Indiana State AGAug 25 · first

California State AG+3d

Montana State AG+3d

New Hampshire State AG+4d

Massachusetts State AG+4d

Oregon State AG+4d

Maine State AG+4d

Washington State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA26370.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 29, 2023
Raw hash: 83c5337e8e7206f0d05d23ca348709129a57b2a8be693e043f93bed080522677

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entitySERRV International

Victim entitySERRV International

Incidentdiscovered Jul 17, 2023

Stated responseConducted a thorough forensic investigation alongside third-party cybersecurity experts

ComplianceWA AG >30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com