HackingRetail & ConsumerRetailData ExfiltratedCustomer Data InvolvedPIIFinancial accountLowContained

SERRV International

bd_08ffdb5fb7d5760d · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 17, 2023

Filed

Aug 29, 2023

To disclose

6 weeks

Affected

142state residents only

Linked

8 filings

Confidence

66%

Full breach record for SERRV International →2 incidents on file

SERRV International, a fair trade nonprofit, notified the New Hampshire Attorney General of a data security incident involving its third-party e-commerce platform, CommerceV3. An unauthorized party accessed CommerceV3's systems between November 24, 2021, and December 14, 2022. The incident potentially compromised customer payment card information. SERRV notified 142 New Hampshire residents on August 25, 2023. CommerceV3 conducted a forensic investigation with third-party experts and implemented additional security measures.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 600 days

discovery → filing · 6 weeks / 43 days

Nov 24, 2021

Begins

Jul 17, 2023

Discovered

Aug 29, 2023

Filed

vs. sector median

1 wks faster

This filing is one of 8 about the same incident.View merged incident

Part of CommerceV3 supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

Massachusetts State AGbd_9501e53b4f19ffa32023-08-29Verified
Washington State AGbd_c0397a66ed1f65a32023-08-29Candidate
Oregon State AGbd_c3a7e9d559999fc52023-08-29Verified
Maine State AGbd_ed8988c26ba5160a2023-08-29Verified

Show 3 more filings ↓up to 4d gap

California State AGbd_17e5ef29691793862023-08-28 · +1dVerified
Montana State AGbd_dfb5cf626154740c2023-08-28 · +1dVerified
Indiana State AGbd_d31bb733518a139c2023-08-25 · +4dVerified

Name: SERRV International
norm: serrv international
Domain: serrv.org

Name: SERRV International
norm: serrv international
Domain: serrv.org
Industry: Retail & Consumerllm

Discovered: Jul 17, 2023
Breach occurred: Nov 24, 2021 – Dec 14, 2022
Undetected for: 600 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 25, 2023
Affected individuals: 142state-resident count only
Data types: PIIFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: exploit_public_facing

During the incident: CommerceV3 conducted a thorough forensic investigation alongside third-party cybersecurity experts
CommerceV3 worked alongside the major card brands and banks during this investigation
CommerceV3 has implemented additional security measures designed to protect the privacy of its customers
Changes made: CommerceV3 has implemented additional security measures designed to protect the privacy of its customers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(43 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

Indiana State AGAug 25 · first

California State AG+3d

Montana State AG+3d

Massachusetts State AG+4d

Washington State AG+4d

Oregon State AG+4d

Maine State AG+4d

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/serrv-international-20230829.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 29, 2023
Raw hash: c352d2cf461fea28df634700e32cbd411dcc8625983365eab3ed7b26f53fd744

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entitySERRV International

Victim entitySERRV International

Incidentdiscovered Jul 17, 2023

Stated responseCommerceV3 conducted a thorough forensic investigation alongside third-party cybersecurity experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov