DisclosureLens
MisuseFinancial ServicesFinancePrivilege AbuseStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDMediumContained

PROGRESSIVE CASUALTY INSURANCE COMPANY

bd_daa70fe37b441c8f · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 19, 2023

Filed

Aug 1, 2023

To disclose

11 weeks

Affected

Not disclosed

Linked

9 filings

Confidence

65%
Full breach record for PROGRESSIVE CASUALTY INSURANCE COMPANY5 incidents on file

Progressive Casualty Insurance Company notified California residents that a third-party call center provider's employees improperly shared Progressive access credentials with unauthorized individuals. This occurred on May 18, 2023, and was discovered on May 19, 2023. Affected data included names, addresses, driver's license numbers, emails, phone numbers, and dates of birth. Progressive blocked access, launched an investigation, and offered 24 months of complimentary credit monitoring via Experian.

Incident timeline

undetected · 1 days
discovery → filing · 11 weeks / 74 days

May 18, 2023

Begins

May 19, 2023

Discovered

Aug 1, 2023

Filed

vs. sector median

+2 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Show 4 more filings

Filing propagation · 9 filings · 9 states

View merged incident ↗
Washington State AGAug 1 · first
Hawaii State AGAug 1 · first
Indiana State AGAug 1 · first
Delaware State AGAug 1 · first
Maine State AGAug 1 · first
Oregon State AGAug 1 · first
California State AGAug 1 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.