Social EngineeringProfessional ServicesProfessional ServicesPhishingTargetedIdentity (basic)PIILowContained

Arden Claims Service, LLC

bd_d3a6cb4809899a4f · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 17, 2023

Filed

Aug 19, 2024

To disclose

44 weeks

Affected

Not disclosed

Linked

9 filings

Confidence

64%

Full breach record for Arden Claims Service, LLC →2 incidents on file

Arden Claims Service LLC notified consumers of a data breach where an unknown actor accessed an email account on or about October 3, 2023. The incident involved unauthorized access to personal information, including names combined with other data elements. Arden engaged cybersecurity experts, reported the incident to the FBI, and offered complimentary credit monitoring and identity protection services through IDX.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday44 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 14 days

discovery → filing · 44 weeks / 307 days

Oct 3, 2023

Begins

Oct 17, 2023

Discovered

Aug 6, 2024

Scope determined

Aug 19, 2024

Filed

vs. sector median

+26 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

New Hampshire State AGbd_aa4bef2676c51d1c2024-08-19Verified
California State AGbd_c0db1c0a9f658b182024-08-19Verified
Montana State AGbd_c2a2a58d6e9f58dd2024-08-19Verified
Vermont State AGbd_012c70d9248273f12024-01-17 · +215dVerified

Show 4 more filings ↓up to 215d gap

New Hampshire State AGbd_013c4e322971e3552024-01-17 · +215dVerified
Maine State AGbd_2a0e2dba288b0e3c2024-01-17 · +215dCandidate
Massachusetts State AGbd_3f8f56bb9d2263ab2024-01-17 · +215dVerified
Indiana State AGbd_d5e8c93fa2105e3f2024-01-17 · +215dVerified

Name: Arden Claims Service, LLC
norm: arden claims service

Name: Arden Claims Service, LLC
norm: arden claims service
Industry: Professional Servicesllm

Discovered: Oct 17, 2023
Breach occurred: Oct 3, 2023
Undetected for: 14 daysoccurrence → discovery
Materiality determined: Aug 6, 2024
Notification sent: Aug 12, 2024
Affected individuals: Not disclosed
Data types: Identity (basic)PII
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Reported this incident to the Federal Bureau of Investigation
Initial access: phishing_link

During the incident: Engaged cybersecurity experts to conduct an investigation
Reported this incident to the Federal Bureau of Investigation
Offered complimentary identity protection services through IDX
Changes made: Implemented additional security measures to further protect our network and minimize the risk of future incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 44 weeks(307 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 7 states

View merged incident ↗

Vermont State AGJan 17 · first

New Hampshire State AGJan 17 · first

Maine State AGJan 17 · first

Massachusetts State AGJan 17 · first

Indiana State AGJan 17 · first

New Hampshire State AG+215d

California State AG+215d

Montana State AG+215d

Vermont State AG+215d · this page

Pattern: first filing Jan 17 (VT), last Aug 19 (VT) — a 215-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2024-08-19-arden-claims-service-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 19, 2024
Raw hash: 20a392a82e73c5c9c06492a900f25f06ddc176aadcef01917d4f78a7c2c72556

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityArden Claims Service, LLC

Victim entityArden Claims Service, LLC

Incidentdiscovered Oct 17, 2023

Stated responseEngaged cybersecurity experts to conduct an investigation

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov