Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsCustomer Data InvolvedPIIIdentity (basic)LowContained

Arden Claims Service, LLC

bd_013c4e322971e355 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 17, 2023

Filed

Jan 17, 2024

To disclose

13 weeks

Affected

7state residents only

Linked

9 filings

Confidence

66%

Full breach record for Arden Claims Service, LLC →2 incidents on file

Arden Claims Service, LLC notified the New Hampshire Attorney General of a data security incident discovered on October 17, 2023. An unknown actor accessed an email account without authorization, impacting personal information of approximately 7 New Hampshire residents. Arden engaged cybersecurity experts, reported the incident to the FBI, and offered credit monitoring services to affected individuals.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 13 weeks / 92 days

Oct 17, 2023

Discovered

Dec 19, 2023

Scope determined

Jan 17, 2024

Filed

vs. sector median

5 wks faster

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Vermont State AGbd_012c70d9248273f12024-01-17Verified
Maine State AGbd_2a0e2dba288b0e3c2024-01-17Candidate
Massachusetts State AGbd_3f8f56bb9d2263ab2024-01-17Verified
Indiana State AGbd_d5e8c93fa2105e3f2024-01-17Verified

Show 4 more filings ↓up to 215d gap

New Hampshire State AGbd_aa4bef2676c51d1c2024-08-19 · +215dVerified
California State AGbd_c0db1c0a9f658b182024-08-19 · +215dVerified
Montana State AGbd_c2a2a58d6e9f58dd2024-08-19 · +215dVerified
Vermont State AGbd_d3a6cb4809899a4f2024-08-19 · +215dVerified

Name: Arden Claims Service, LLC
norm: arden claims service

Name: Arden Claims Service, LLC
norm: arden claims service
Industry: Professional Servicesllm

Discovered: Oct 17, 2023
Materiality determined: Dec 19, 2023
Notification sent: Jan 17, 2024
Affected individuals: 7state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified the Office of the Attorney General Consumer Protection & Antitrust Bureau
Initial access: phishing_link

During the incident: Took immediate steps to secure its email environment
Launched an investigation
Engaged cybersecurity experts to conduct an investigation
Reported this incident to the Federal Bureau of Investigation
Implemented additional security measures to further protect our network
Changes made: Implemented additional security measures to further protect our network and minimize the risk of future incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(92 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 7 states

View merged incident ↗

Vermont State AGJan 17 · first

Maine State AGJan 17 · first

Massachusetts State AGJan 17 · first

Indiana State AGJan 17 · first

New Hampshire State AGJan 17 · first · this page

New Hampshire State AG+215d

California State AG+215d

Montana State AG+215d

Vermont State AG+215d

Pattern: first filing Jan 17 (VT), last Aug 19 (VT) — a 215-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/arden-claims-service-20240117.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 17, 2024
Raw hash: 48c6dd4e773995d0ef0ddd61d25790835d42eb3f3a0df299610e358a884a4646

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityArden Claims Service, LLC

Victim entityArden Claims Service, LLC

Incidentdiscovered Oct 17, 2023

Stated responseTook immediate steps to secure its email environment

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov