Social EngineeringProfessional ServicesProfessional ServicesPhishingTargetedIdentity (basic)Government IDMediumContained

Arden Claims Service, LLC

bd_012c70d9248273f1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 17, 2023

Filed

Jan 17, 2024

To disclose

13 weeks

Affected

Not disclosed

Linked

9 filings

Confidence

68%

Full breach record for Arden Claims Service, LLC →2 incidents on file

Arden Claims Service, LLC notified consumers of a data security incident involving unauthorized access to an email account. The incident, discovered on October 17, 2023, resulted in the exposure of names and Social Security Numbers. Arden engaged cybersecurity experts, reported the incident to the FBI, and offered 12 months of complimentary credit monitoring and identity protection services.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday13 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 13 weeks / 92 days

Oct 17, 2023

Discovered

Jan 17, 2024

Filed

vs. sector median

5 wks faster

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

New Hampshire State AGbd_013c4e322971e3552024-01-17Verified
Maine State AGbd_2a0e2dba288b0e3c2024-01-17Candidate
Massachusetts State AGbd_3f8f56bb9d2263ab2024-01-17Verified
Indiana State AGbd_d5e8c93fa2105e3f2024-01-17Verified

Show 4 more filings ↓up to 215d gap

New Hampshire State AGbd_aa4bef2676c51d1c2024-08-19 · +215dVerified
California State AGbd_c0db1c0a9f658b182024-08-19 · +215dVerified
Montana State AGbd_c2a2a58d6e9f58dd2024-08-19 · +215dVerified
Vermont State AGbd_d3a6cb4809899a4f2024-08-19 · +215dVerified

Name: Arden Claims Service, LLC
norm: arden claims service

Name: Arden Claims Service, LLC
norm: arden claims service
Industry: Professional Servicesllm

Discovered: Oct 17, 2023
Materiality determined: —
Notification sent: Jan 17, 2024
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Reported this incident to the Federal Bureau of Investigation
Initial access: phishing_link

During the incident: Engaged cybersecurity experts to conduct an investigation
Reported this incident to the Federal Bureau of Investigation
Providing access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge
Providing proactive fraud assistance
Changes made: Implemented additional security measures to further protect our network and minimize the risk of future incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(92 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 7 states

View merged incident ↗

New Hampshire State AGJan 17 · first

Maine State AGJan 17 · first

Massachusetts State AGJan 17 · first

Indiana State AGJan 17 · first

Vermont State AGJan 17 · first · this page

New Hampshire State AG+215d

California State AG+215d

Montana State AG+215d

Vermont State AG+215d

Pattern: first filing Jan 17 (NH), last Aug 19 (VT) — a 215-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2024-01-17-arden-claims-service-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 17, 2024
Raw hash: 2d90831d5802739821d5a47fe555f41b7220e11c83a5e8a8783ecc9d2d1d88f7

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityArden Claims Service, LLC

Victim entityArden Claims Service, LLC

Incidentdiscovered Oct 17, 2023

Stated responseEngaged cybersecurity experts to conduct an investigation

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov