HackingFinancial ServicesFinanceData ExfiltratedCustomer Data InvolvedGovernment IDIdentity (basic)HighContained

Arden Claims Service, LLC

bd_2a0e2dba288b0e3c · schema v1 · pii pii-v1

Severity

High

Discovered

Dec 19, 2023

Filed

Jan 17, 2024

To disclose

29 days

Affected · nationwide

50,0323 in this filing

Linked

9 filings

Confidence

65%

Full breach record for Arden Claims Service, LLC →2 incidents on file

Arden Claims Service LLC, a financial services entity, reported an external system breach (hacking) occurring between October 5, 2023, and October 17, 2023. The incident was discovered on December 19, 2023. The breach compromised the names and Social Security Numbers of approximately 50,032 individuals, including 3 Maine residents. Notification letters were sent on January 17, 2024, offering 12 months of identity protection services via CyberScout.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Dec 19, 2023 → Filed with AG Jan 17, 202429d ✓ ME AG ≤30d29 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 75 days

discovery → filing · 29 days

Oct 5, 2023

Begins

Dec 19, 2023

Discovered

Jan 17, 2024

Filed

vs. sector median

5 wks faster

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Vermont State AGbd_012c70d9248273f12024-01-17Verified
New Hampshire State AGbd_013c4e322971e3552024-01-17Verified
Massachusetts State AGbd_3f8f56bb9d2263ab2024-01-17Verified
Indiana State AGbd_d5e8c93fa2105e3f2024-01-17Verified

Show 4 more filings ↓up to 215d gap

New Hampshire State AGbd_aa4bef2676c51d1c2024-08-19 · +215dVerified
California State AGbd_c0db1c0a9f658b182024-08-19 · +215dVerified
Montana State AGbd_c2a2a58d6e9f58dd2024-08-19 · +215dVerified
Vermont State AGbd_d3a6cb4809899a4f2024-08-19 · +215dVerified

Name: Arden Claims Service, LLC
norm: arden claims service
Industry: Financial Services

Name: Arden Claims Service, LLC
norm: arden claims service
Industry: Financial Services
Industry: Financial Servicesllm

Discovered: Dec 19, 2023
Breach occurred: Oct 5, 2023 – Oct 17, 2023
Undetected for: 75 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 17, 2024
Affected individuals: 50,032state + nationwide
Data types: Government IDIdentity (basic)
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Initial access: exploit_public_facing

During the incident: Sent written notification to affected individuals
Offered 12 months of identity protection services through CyberScout
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 29 days(29 days from discovery to filing)
Compliance flags: ME AG ≤30d · 29d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Dec 19, 2023
→ Filed with AG: Jan 17, 2024
29d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Dec 19, 2023 → Filed with AG: Jan 17, 2024	29d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 7 states

View merged incident ↗

Vermont State AGJan 17 · first

New Hampshire State AGJan 17 · first

Massachusetts State AGJan 17 · first

Indiana State AGJan 17 · first

Maine State AGJan 17 · first · this page

New Hampshire State AG+215d

California State AG+215d

Montana State AG+215d

Vermont State AG+215d

Pattern: first filing Jan 17 (VT), last Aug 19 (VT) — a 215-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/7a0a566b-de80-47c8-b4a7-dc532b5afc1c.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 17, 2024
Raw hash: 3a8d1dd8765f37763ac43fa03190ad6114c39badac730fb14014749604142154

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityArden Claims Service, LLC

Victim entityArden Claims Service, LLC

Incidentdiscovered Dec 19, 2023

Stated responseSent written notification to affected individuals

ComplianceME AG ≤30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov