HackingRetail & ConsumerRetailVulnerability ExploitData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountPIILowContained

The Biltmore Company, LLC

bd_3b2853880fd09911 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 16, 2024

Filed

Mar 15, 2024

To disclose

28 days

Affected

10state residents only

Linked

7 filings

Confidence

66%

Full breach record for The Biltmore Company, LLC →2 incidents on file

The Biltmore Company, LLC notified affected individuals of a data breach involving its online retail store (biltmoreshop.com). An unauthorized party inserted malicious code into the order-processing application hosted by a third-party vendor, compromising payment card information and PII for purchases made between December 5, 2023, and February 16, 2024. The incident was contained on February 23, 2024. The company engaged forensic investigators, notified the FBI, and offered 24 months of credit monitoring.

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Incident timeline

undetected · 73 days

discovery → filing · 28 days

Dec 5, 2023

Begins

Feb 16, 2024

Discovered

Mar 15, 2024

Filed

vs. sector median

4 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

South Carolina State AGbd_0a27c4dfc010daa02024-03-15Candidate
Indiana State AGbd_14756143c74096282024-03-15Verified
Vermont State AGbd_76929f7c87722cf12024-03-15Verified
Massachusetts State AGbd_df333ab7183827562024-03-15Verified

Show 2 more filings ↓up to 3d gap

Maine State AGbd_e96822867bcc9ed72024-03-15Verified
New Hampshire State AGbd_035d9d9a84da3aab2024-03-18 · +3dVerified

Name: The Biltmore Company, LLC
norm: the biltmore
Domain: biltmore.com

Name: The Biltmore Company, LLC
norm: the biltmore
Domain: biltmore.com
Industry: Retail & Consumerllm

Discovered: Feb 16, 2024
Breach occurred: Dec 5, 2023
Undetected for: 73 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 15, 2024
Affected individuals: 10state-resident count only
Data types: Identity (basic)Financial accountPII
Attack vector: Misconfiguration
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified the FBI
Initial access: exploit_public_facing

During the incident: Engaged its incident response team, including an external forensics and cybersecurity firm
Notified the FBI
Successfully locking the unauthorized malicious party out of the impacted application
Undertaking a full forensic investigation
Temporarily closing our online retail store
Taking numerous steps to remove the malicious code in the affected application
Completely replacing the transaction environment
Secured Equifax's Credit Match Gold services to provide identity monitoring and additional services at no cost
Changes made: Completely replacing the transaction environment
Removing the malicious code in the affected application
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

South Carolina State AGMar 15 · first

Indiana State AGMar 15 · first

Vermont State AGMar 15 · first

Massachusetts State AGMar 15 · first

Maine State AGMar 15 · first

Montana State AGMar 15 · first · this page

New Hampshire State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-1191.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 15, 2024
Raw hash: 7b68a05cd3a60f71d772029b0df263ff43c5ba9d35b9764ebb528e993155b2ba

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityThe Biltmore Company, LLC

Victim entityThe Biltmore Company, LLC

Incidentdiscovered Feb 16, 2024

Stated responseEngaged its incident response team, including an external forensics and cybersecurity firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov