HackingRetail & ConsumerHospitalityRetailStolen CredentialsData ExfiltratedTargetedIdentity (basic)Financial accountFinancial credentialsMediumContained

The Biltmore Company, LLC

bd_0a27c4dfc010daa0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 16, 2024

Filed

Mar 15, 2024

To disclose

28 days

Affected

1,028state residents only

Linked

7 filings

Confidence

65%

Full breach record for The Biltmore Company, LLC →2 incidents on file

The Biltmore Company, LLC notified South Carolina authorities of a data breach affecting its online retail store (biltmoreshop.com). An unauthorized party inserted malicious code to capture payment card data, names, addresses, and emails from purchases made between December 5, 2023, and February 16, 2024. The incident was contained on February 23, 2024. The company engaged forensic investigators, notified the FBI, and is offering 24 months of credit monitoring. No specific affected individual count was disclosed in this filing.

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South Carolina clock✓ SC CRA notice due28 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 73 days

discovery → filing · 28 days

Dec 5, 2023

Begins

Feb 16, 2024

Discovered

Mar 15, 2024

Filed

vs. sector median

4 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Indiana State AGbd_14756143c74096282024-03-15Verified
Montana State AGbd_3b2853880fd099112024-03-15Verified
Vermont State AGbd_76929f7c87722cf12024-03-15Verified
Massachusetts State AGbd_df333ab7183827562024-03-15Verified

Show 2 more filings ↓up to 3d gap

Maine State AGbd_e96822867bcc9ed72024-03-15Verified
New Hampshire State AGbd_035d9d9a84da3aab2024-03-18 · +3dVerified

Name: The Biltmore Company, LLC
norm: the biltmore
Domain: biltmore.com

Name: The Biltmore Company, LLC
norm: the biltmore
Domain: biltmore.com
Industry: Retail & ConsumerllmHospitalityllm

Discovered: Feb 16, 2024
Breach occurred: Dec 5, 2023
Undetected for: 73 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 15, 2024
Affected individuals: 1,028state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input Capture
Threat actor: ExternalFinancial
Regulator citations: Notified the FBI
Initial access: exploit_public_facing

During the incident: Engaged its incident response team, including an external forensics and cybersecurity firm
Notifying the FBI
Locking the unauthorized malicious party out of the impacted application
Undertaking a full forensic investigation
Temporarily closing our online retail store
Removing the malicious code in the affected application
Completely replacing the transaction environment
Secured Equifax's Credit Watch Gold services to provide identity monitoring
Changes made: Removing the malicious code in the affected application
Completely replacing the transaction environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Indiana State AGMar 15 · first

Montana State AGMar 15 · first

Vermont State AGMar 15 · first

Massachusetts State AGMar 15 · first

Maine State AGMar 15 · first

South Carolina State AGMar 15 · first · this page

New Hampshire State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/2024/TheBiltmoreCompanyInc.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 15, 2024
Raw hash: 7fda056f2bba28d05743905d25c51b7a1c3ac95bcb8c82c0dc38dbd8ba9646b2

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityThe Biltmore Company, LLC

Victim entityThe Biltmore Company, LLC

Incidentdiscovered Feb 16, 2024

Stated responseEngaged its incident response team, including an external forensics and cybersecurity firm

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov