HackingRetail & ConsumerHospitalityRetailVulnerability ExploitCapture Stored DataData ExfiltratedCustomer Data InvolvedFinancial accountPIILowContained

The Biltmore Company, LLC

bd_035d9d9a84da3aab · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 16, 2024

Filed

Mar 18, 2024

To disclose

4 weeks

Affected

38state residents only

Linked

7 filings

Confidence

66%

Full breach record for The Biltmore Company, LLC →2 incidents on file

The Biltmore Company, LLC reported a data breach affecting its online retail store. An unauthorized party inserted malicious code into the order-processing application hosted by a third-party vendor. The incident impacted 38 New Hampshire residents (and 4 Rhode Island residents) who made purchases starting December 5, 2023. Payment card information was accessed. The company contained the incident on February 23, 2024, notified the FBI, and is offering credit monitoring services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 73 days

discovery → filing · 4 weeks / 31 days

Dec 5, 2023

Begins

Feb 16, 2024

Discovered

Mar 18, 2024

Filed

vs. sector median

3 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

South Carolina State AGbd_0a27c4dfc010daa02024-03-15 · +3dCandidate
Indiana State AGbd_14756143c74096282024-03-15 · +3dVerified
Montana State AGbd_3b2853880fd099112024-03-15 · +3dVerified
Vermont State AGbd_76929f7c87722cf12024-03-15 · +3dVerified

Show 2 more filings ↓up to 3d gap

Massachusetts State AGbd_df333ab7183827562024-03-15 · +3dVerified
Maine State AGbd_e96822867bcc9ed72024-03-15 · +3dVerified

Name: MCGUIREWOODS LLP
norm: mcguirewoods

Name: The Biltmore Company, LLC
norm: the biltmore
Domain: biltmore.com
Industry: Retail & ConsumerllmHospitalityllm

Discovered: Feb 16, 2024
Breach occurred: Dec 5, 2023
Undetected for: 73 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 15, 2024
Affected individuals: 38state-resident count only
Data types: Financial accountPII
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified the FBINotified New Hampshire Attorney General
Initial access: exploit_public_facing

During the incident: Engaged its incident response team, including an external forensics and cybersecurity firm
Contained the incident
Notified the FBI
Successfully locking the unauthorized malicious party out of the impacted application
Undertaking a full forensic investigation
Temporarily closing its online retail store
Taking numerous steps to remove the malicious code in the impacted application
Completely replacing the transaction environment
Changes made: Offering complimentary membership to Equifax’s Credit WatchTM Gold services
Completely replacing the transaction environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

South Carolina State AGMar 15 · first

Indiana State AGMar 15 · first

Montana State AGMar 15 · first

Vermont State AGMar 15 · first

Massachusetts State AGMar 15 · first

Maine State AGMar 15 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/biltmore-company-20240318.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 18, 2024
Raw hash: 7a19a0671c9a494c05a91bab34691dc1436dfb4e072e331100e98afdf1d5d0e5

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityMCGUIREWOODS LLP

Victim entityThe Biltmore Company, LLC

Incidentdiscovered Feb 16, 2024

Stated responseEngaged its incident response team, including an external forensics and cybersecurity firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov