ConnectOnCall.com, LLC

ConnectOnCall.com, LLC (a Business Associate) reported to HHS on 2024-12-11 a Hacking/IT Incident affecting 914,138 individuals. Breached information located on a Network Server. PHI compromised included names, dates of birth, phone numbers, medical record numbers, Social Security numbers, diagnoses/conditions, lab results, medications, and other treatment information. The BA notified HHS, affected individuals, the media, and provided credit monitoring services. Additional administrative, technical, and security safeguards were implemented.

ConnectOnCall.com, LLC, a business sector entity reported a unauthorized access incident to the Washington Attorney General. The organization became aware of the incident on 2024-05-12 and filed notice on 2024-12-13. 10,369 Washington residents were affected. 215 days elapsed between awareness and notification. 86 days to identify the breach. 0 days to contain the breach.

Affected (this filing): 10,369

ConnectOnCall.com, LLC disclosed that an unknown third party accessed its healthcare communication platform between February 16, 2024, and May 12, 2024. The incident involved patient-provider communications, potentially exposing names, phone numbers, and health-related information. The company took the product offline, engaged cybersecurity specialists, and notified federal law enforcement.