HackingHealthcareTechnologyHealthcareCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Health (basic)LowContained

ConnectOnCall.com, LLC

bd_b0b4f94bbd0f7bd1 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 12, 2024

Filed

Dec 13, 2024

To disclose

31 weeks

Affected

Not disclosed

Linked

4 filings

Confidence

65%

Full breach record for ConnectOnCall.com, LLC →

ConnectOnCall.com, LLC disclosed that an unknown third party accessed its healthcare communication platform between February 16, 2024, and May 12, 2024. The incident involved patient-provider communications, potentially exposing names, phone numbers, and health-related information. The company took the product offline, engaged cybersecurity specialists, and notified federal law enforcement.

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Incident timeline

undetected · 86 days

discovery → filing · 31 weeks / 215 days

Feb 16, 2024

Begins

May 12, 2024

Discovered

Dec 13, 2024

Filed

vs. sector median

+18 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Washington State AGbd_a0f291e2ef58730b2024-12-13Verified
HHS OCRbd_5544fd589b06c7642024-12-11 · +2dVerified
Illinois State AGbd_1a1cf10f59e33e2a2024-12-01 · +12dCandidate

Name: ConnectOnCall.com, LLC
norm: connectoncallcom
Domain: connectoncall.com

Name: ConnectOnCall.com, LLC
norm: connectoncallcom
Domain: connectoncall.com
Industry: HealthcarellmTechnologyllm

Discovered: May 12, 2024
Breach occurred: Feb 16, 2024 – May 12, 2024
Undetected for: 86 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Health (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified federal law enforcement

During the incident: Engaged external cybersecurity specialists to determine the full nature and scope of the incident
Took the ConnectOnCall product offline
Working through a phased restoration of the product in a new, more secure environment
Notified federal law enforcement of the incident
Changes made: Enhanced security controls to mitigate the risk of future security incidents
Restoration of the product in a new, more secure environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 31 weeks(215 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Illinois State AGDec 1 · first

HHS OCR+10d

Washington State AG+12d

California State AG+12d · this page

Pattern: first filing Dec 1 (IL), last Dec 13 (CA) — a 12-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-596101
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 13, 2024
Raw hash: 083e8a6cf8ef6990d33157cbce69b02c7f5a76d88542b213cc71ca5d4d683755

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityConnectOnCall.com, LLC

Victim entityConnectOnCall.com, LLC

Incidentdiscovered May 12, 2024

Stated responseEngaged external cybersecurity specialists to determine the full nature and scope of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov