Clustered 2 filings across 2 jurisdictions · filed Oct 3, 2024. View entity profile → Other incidents for this victim →
incident inc_1946fbc3731a4d92 · merge_method deterministic · confidence 100%
Discovered → first regulatory filing
Time between earliest and latest filing
Not recorded for this incident
Discovery variance · Leak precedence · Materiality delta · SEC filing delay — no leak-site claim in this cluster; no SEC 8-K in this cluster; needs two dated filings.
Identity (basic) · Government ID
NH VT
all State AG
Earliest sighting first · deep chronology in Litigation Timeline
Jan 25, 2023 → Nov 6, 2023
When the intrusion reportedly occurred, per the linked filings
Oct 1, 2023
Reported by NEW HAMPSHIRE AG filing
ServiceChannel.com, Inc. notified the NH Attorney General of unauthorized access by third parties between Jan 25 and Nov 6, 2023. The breach affected personal information of 2 NH residents. ServiceChannel engaged forensic experts, notified law enforcement, enhanced security controls, and offered credit monitoring to affected individuals.
Affected (this filing): 2
ServiceChannel.com notified consumers in Vermont and Rhode Island of a data breach involving unauthorized access to customer accounts. The incident compromised names, addresses, and Social Security numbers. The company offered 12 months of credit monitoring and established an incident response hotline. The investigation is ongoing.
About this clustering
DisclosureLens links filings into incidents through layered matchers: deterministic rules (same source document, multistate filings of one breach, tight-window same-victim pairs), a weighted-similarity scorer for cross-source candidates, and an operator review queue for everything uncertain. Each link records its own method and confidence — shown per filing in the timeline below. The system defaults to NOT merging when uncertain, because a false merge (collapsing two unrelated breaches) is more harmful than a false split (showing related filings separately); uncertain pairs route to human review instead of auto-merging. Filing summaries shown in the timeline are AI-generated extracts — verify each against its linked source.