UnknownTechnologyInformationGovernment IDFinancial accountPCIMedium

ServiceChannel

bd_5653af64d7247316 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Oct 3, 2024

To disclose

—

Affected

7state residents only

Linked

3 filings

Confidence

95%

Full breach record for ServiceChannel →

ServiceChannel.com, Inc. reported a data breach to the Massachusetts Office of Consumer Affairs and Business Regulation. The breach was reported on 2024-10-03. 7 Massachusetts residents were affected.

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Massachusetts clock✓ MA credit monitoring due

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

Incident timeline — partial

? — ?

Breach window unknown

Oct 3, 2024

Filed

—

Corroborated · see linked filings

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_129ee6ac12395c9e2024-10-03Verified
Vermont State AGbd_1cf90f0fb86b062f2024-10-03Candidate

Name: ServiceChannel
norm: servicechannel
Domain: servicechannel.com

Name: ServiceChannel
norm: servicechannel
Domain: servicechannel.com
Industry: Technologyregulator portal

Discovered: —
Materiality determined: —
Notification sent: —
Affected individuals: 7state-resident count only
Data types: Government IDFinancial accountPCI
Data elements: Social Security numberFinancial account numberDriver's licence numberPayment card number
Stated not affected: Medical information
The filing states these were not involved. Categories absent from both lists were not addressed either way.
Attack vector: Unknown

Compliance flags: MA credit monitoring due
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGOct 3 · first

Vermont State AGOct 3 · first

Massachusetts State AGOct 3 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/data-breach-report-2024/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 3, 2024
Raw hash: bed07510efe3f3e39db168f64897cfdfcd0d34d6412f5d882ff10fb993192ae1

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityServiceChannel

Victim entityServiceChannel

IncidentUnknown

ComplianceMA credit monitoring due

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov