HackingTransportation & LogisticsTransportationStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)LowContained

Southwest Airlines Co.

bd_fe7df355c0ff3614 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 3, 2023

Filed

Jun 23, 2023

To disclose

7 weeks

Affected

10state residents only

Linked

5 filings

Confidence

66%

Full breach record for Southwest Airlines Co. →4 incidents on file

Southwest Airlines Co. notified Montana residents of a data security incident involving third-party vendor pilotcredentials.com. An unauthorized actor accessed vendor systems around April 30, 2023, obtaining applicant data including names. Southwest discovered the incident on May 3, 2023, terminated the vendor relationship, engaged law enforcement, and offered two years of Equifax identity protection services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 3 days

discovery → filing · 7 weeks / 51 days

Apr 30, 2023

Begins

May 3, 2023

Discovered

Jun 23, 2023

Filed

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_b0454789364afc172023-06-23Verified
Indiana State AGbd_bc4cdcb2e64a2f3f2023-06-23Verified
Maine State AGbd_d26cd075976e574f2023-06-23Candidate
New Hampshire State AGbd_6a46ecc43622f5b82023-06-26 · +3dVerified

Name: Southwest Airlines Co.
norm: southwest airlines

Name: Southwest Airlines Co.
norm: southwest airlines
Industry: Transportation & Logisticsllm

Discovered: May 3, 2023
Breach occurred: Apr 30, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 23, 2023
Affected individuals: 10state-resident count only
Data types: Identity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified law enforcement and continue to support their investigation
Initial access: supply_chain

During the incident: Launched an investigation
Worked with the third-party vendor to obtain more information and respond to the incident
Conducted a robust review of the files involved
Notified law enforcement and continue to support their investigation
No longer utilizing the vendor
Directing Pilot applicants to an internal portal managed by Southwest
Offering you a complimentary two-year membership of Equifax CompleteTM Premier
Changes made: No longer utilizing the vendor
Directing Pilot applicants to an internal portal managed by Southwest
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Massachusetts State AGJun 23 · first

Indiana State AGJun 23 · first

Maine State AGJun 23 · first

Montana State AGJun 23 · first · this page

New Hampshire State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-364.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 23, 2023
Raw hash: 1d9826837e54da1682dd74d4035d0566d0c03ce86363f19de54dc6bb6d9bd1b9

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entitySouthwest Airlines Co.

Victim entitySouthwest Airlines Co.

Incidentdiscovered May 3, 2023

Stated responseLaunched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov