HackingTransportation & LogisticsTransportationCustomer Data InvolvedIdentity (basic)Government IDHigh

Southwest Airlines Co.

bd_d26cd075976e574f · schema v1 · pii pii-v1

Severity

High

Discovered

May 3, 2023

Filed

Jun 23, 2023

To disclose

7 weeks

Affected · nationwide

3,0092 in this filing

Linked

5 filings

Confidence

65%

Full breach record for Southwest Airlines Co. →4 incidents on file

Southwest Airlines Co. reported a data breach due to an external system hack on April 30, 2023, which was discovered on May 3, 2023. The incident affected 3,009 individuals, exposing personal identifiers such as names and driver's license or non-driver identification card numbers. The company notified affected consumers on June 23, 2023, and offered two years of identity theft protection services through Equifax.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered May 3, 2023 → Filed with AG Jun 23, 202351d ⏱ ME AG >30d7 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 3 days

discovery → filing · 7 weeks / 51 days

Apr 30, 2023

Begins

May 3, 2023

Discovered

Jun 23, 2023

Filed

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_b0454789364afc172023-06-23Verified
Indiana State AGbd_bc4cdcb2e64a2f3f2023-06-23Verified
Montana State AGbd_fe7df355c0ff36142023-06-23Verified
New Hampshire State AGbd_6a46ecc43622f5b82023-06-26 · +3dVerified

Name: Southwest Airlines Co.
norm: southwest airlines

Name: Southwest Airlines Co.
norm: southwest airlines
Industry: Transportation & Logisticsllm

Discovered: May 3, 2023
Breach occurred: Apr 30, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 23, 2023
Affected individuals: 3,009state + nationwide
Data types: Identity (basic)Government ID
Data elements: Driver's licence number
Attack vector: Unauthorized Access
Threat actor: External

During the incident: Offering a two-year membership of Equifax CompleteTM Premier
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: ME AG >30d · 51d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: May 3, 2023
→ Filed with AG: Jun 23, 2023
51d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: May 3, 2023 → Filed with AG: Jun 23, 2023	51d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Massachusetts State AGJun 23 · first

Indiana State AGJun 23 · first

Montana State AGJun 23 · first

Maine State AGJun 23 · first · this page

New Hampshire State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/df985f22-23a9-4764-bf40-d9710d7c1e33.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 23, 2023
Raw hash: 83dff7ec84a4a8b8c6db5d3e47bccb3a971e4178b8acef675bb93d8772ecfc41

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entitySouthwest Airlines Co.

Victim entitySouthwest Airlines Co.

Incidentdiscovered May 3, 2023

Stated responseOffering a two-year membership of Equifax CompleteTM Premier

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov