HackingHealthcareHealthcareCustomer Data InvolvedIdentity (basic)Government IDHighResolved

Frax Outsourcing

bd_fcffb72a847f709e · schema v1 · pii pii-v1

Severity

High

Discovered

Jun 19, 2023

Filed

Sep 22, 2023

To disclose

14 weeks

Affected · nationwide

12,0051 in this filing

Linked

6 filings

Confidence

50%

Full breach record for Frax Outsourcing →

Frax Outsourcing, a subsidiary of TheKey, LLC, a healthcare organization, reported a data breach affecting 12,005 individuals, including one resident of Maine. The breach, described as an external system hack, occurred between November 2, 2022, and November 15, 2022, and was discovered on June 19, 2023. The compromised information includes names and Social Security numbers. Affected individuals were notified on September 23, 2023, and offered 12 months of identity theft protection and credit monitoring services through IDX.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Jun 19, 2023 → Filed with AG Sep 22, 202395d ✗ ME AG >90d14 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 229 days

discovery → filing · 14 weeks / 95 days

Nov 2, 2022

Begins

Jun 19, 2023

Discovered

Sep 22, 2023

Filed

vs. sector median

+1 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_727545de51968acf2023-09-22Verified
Montana State AGbd_dd180619ecbefbb02023-09-22Verified
New Hampshire State AGbd_d01e1c0cc26f3b9f2023-09-25 · +3dVerified
Oregon State AGbd_313083397f767c1e2023-10-10 · +18dVerified

Show 1 more filing ↓up to 18d gap

California State AGbd_8967bd1d3f3e82992023-10-10 · +18dVerified

Name: Frax Outsourcing
norm: frax outsourcing

Name: Frax Outsourcing
norm: frax outsourcing
Industry: Healthcarellm

Discovered: Jun 19, 2023
Breach occurred: Nov 2, 2022 – Nov 15, 2022
Undetected for: 229 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 23, 2023
Affected individuals: 12,005state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access

Changes made: Offered 12 months of identity theft protection and credit monitoring services through IDX.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 weeks(95 days from discovery to filing)
Compliance flags: ME AG >90d · 95dME resident >60d · 96d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Jun 19, 2023
→ Filed with AG: Sep 22, 2023
95d 90 days ME AG >90d
Maine
Discovered: Jun 19, 2023
→ Notified: Sep 23, 2023
96d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Jun 19, 2023 → Filed with AG: Sep 22, 2023	95d	90 days	ME AG >90d
Maine	Discovered: Jun 19, 2023 → Notified: Sep 23, 2023	96d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Massachusetts State AGSep 22 · first

Montana State AGSep 22 · first

Maine State AGSep 22 · first · this page

New Hampshire State AG+3d

Oregon State AG+18d

California State AG+18d

Pattern: first filing Sep 22 (MA), last Oct 10 (CA) — a 18-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/a2fd5a72-4639-4b90-b4ad-3e96581544bd.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 22, 2023
Raw hash: 7b920e5746a08865520babf411cf454bfff0467df142a60ff7514ce52d4224fe

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityFrax Outsourcing

Victim entityFrax Outsourcing

Incidentdiscovered Jun 19, 2023

Stated responseOffered 12 months of identity theft protection and credit monitoring services through IDX.

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov