HackingProfessional ServicesProfessional ServicesCustomer Data InvolvedIdentity (basic)LowContained

Frax Outsourcing

bd_8967bd1d3f3e8299 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Oct 10, 2023

To disclose

—

Affected

Not disclosed

Linked

6 filings

Confidence

65%

Full breach record for Frax Outsourcing →

Frax Outsourcing, a subsidiary of TheKey, LLC, experienced a criminal cyberattack between November 2 and November 15, 2022. The threat actor accessed email accounts and a SharePoint drive in a legacy system. The incident potentially exposed personally identifiable information, including names and other data elements, of affected individuals. Frax engaged third-party experts for investigation and has decommissioned the affected legacy environment. Identity theft protection services are being offered to affected individuals.

J jump to incidentP pin to compareR raw source

Incident timeline

Nov 2, 2022

Begins

Oct 10, 2023

Filed

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Oregon State AGbd_313083397f767c1e2023-10-10Verified
New Hampshire State AGbd_d01e1c0cc26f3b9f2023-09-25 · +15dVerified
Massachusetts State AGbd_727545de51968acf2023-09-22 · +18dVerified
Montana State AGbd_dd180619ecbefbb02023-09-22 · +18dVerified

Show 1 more filing ↓up to 18d gap

Maine State AGbd_fcffb72a847f709e2023-09-22 · +18dCandidate

Name: Frax Outsourcing
norm: frax outsourcing

Name: Frax Outsourcing
norm: frax outsourcing
Industry: Professional Servicesllm

Discovered: —
Breach occurred: Nov 2, 2022 – Nov 15, 2022
Materiality determined: —
Notification sent: Sep 21, 2023
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1114 Email Collection
Threat actor: External

During the incident: Commenced an investigation of the Incident, with assistance from third party experts
Undertook data mining and manually reviewing the contents of affected accounts and drive
Offering identity theft protection services through IDX, A ZeroFox Company
Migrated from the legacy Frax environment all active data and email accounts
Fully decommissioned the legacy Frax environment
Changes made: Migrated from the legacy Frax environment all active data and email accounts
Fully decommissioned the legacy Frax environment
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Massachusetts State AGSep 22 · first

Montana State AGSep 22 · first

Maine State AGSep 22 · first

New Hampshire State AG+3d

Oregon State AG+18d

California State AG+18d · this page

Pattern: first filing Sep 22 (MA), last Oct 10 (CA) — a 18-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-574914
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 10, 2023
Raw hash: 511ecc03ab68b72e566be400794c9bb760306d35d3e4e3d6e9ee146a2e95f387

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityFrax Outsourcing

Victim entityFrax Outsourcing

IncidentUnauthorized Access

Stated responseCommenced an investigation of the Incident, with assistance from third party experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov