HackingOtherStolen CredentialsCustomer Data InvolvedIdentity (basic)LowContained

Service & Access Management, Inc.

bd_f92bde62a8816c56 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 5, 2024

Filed

Feb 27, 2025

To disclose

34 weeks

Affected

Not disclosed

Linked

4 filings

Confidence

66%

Full breach record for Service & Access Management, Inc. →2 incidents on file

Service Access & Management, Inc. (SAM), a nonprofit human services provider, notified consumers of a data security incident discovered on July 5, 2024. An unauthorized user potentially accessed SAM's systems, impacting names and variable data elements. SAM engaged forensic experts, reset passwords, notified law enforcement, and offered credit monitoring via IDX. No evidence of misuse was found at the time of notification.

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Vermont clock✗ VT AG >45 bday34 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 34 weeks / 237 days

Jul 5, 2024

Discovered

Feb 27, 2025

Filed

vs. sector median

+26 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maryland State AGbd_012d8fbee482211b2025-02-27Verified
Maine State AGbd_3f971209f2652a642025-02-27Candidate
Nebraska State AGbd_5aa4061646ebf9462025-02-27Verified

Name: Service & Access Management, Inc.
norm: service access management

Name: Service & Access Management, Inc.
norm: service access management
Industry: Otherllm

Discovered: Jul 5, 2024
Materiality determined: —
Notification sent: Feb 27, 2025
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Implemented its incident response protocols
Engaged third-party forensic experts to assist in the investigation
Performed an organization-wide password reset
Notified law enforcement
Rebuilt any affected systems
Offering a complimentary 12/24 months membership of credit monitoring and identity protection services through IDX
Changes made: Rebuilt any affected systems
Performed an organization-wide password reset
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 34 weeks(237 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Maryland State AGFeb 27 · first

Maine State AGFeb 27 · first

Nebraska State AGFeb 27 · first

Vermont State AGFeb 27 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2025-02-27-service-access-management-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 27, 2025
Raw hash: 26f19f2a72053293bfaf5c01308a774ae4cd84450cf41c4e5f168ff362fb5981

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityService & Access Management, Inc.

Victim entityService & Access Management, Inc.

Incidentdiscovered Jul 5, 2024

Stated responseImplemented its incident response protocols

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov