HackingHealthcareProfessional ServicesHealthcareStolen CredentialsDelayed DiscoveryIdentity (basic)Government IDHealth (basic)PHIMediumContained

Service & Access Management, Inc.

bd_012d8fbee482211b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 5, 2024

Filed

Feb 27, 2025

To disclose

34 weeks

Affected

17state residents only

Linked

4 filings

Confidence

67%

Full breach record for Service & Access Management, Inc. →2 incidents on file

Service Access & Management, Inc. notified the Maryland AG of a data security incident discovered on July 5, 2024. An unauthorized user accessed systems, affecting 17 Maryland residents with names, SSNs, and medical information. SAM engaged forensic specialists, reset credentials, rebuilt systems, and offered 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Maryland clock✗ MD AG >90d34 weeks discovery → filing

Incident timeline

discovery → filing · 34 weeks / 237 days

Jul 5, 2024

Discovered

Feb 27, 2025

Filed

vs. sector median

+23 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_3f971209f2652a642025-02-27Candidate
Nebraska State AGbd_5aa4061646ebf9462025-02-27Verified
Vermont State AGbd_f92bde62a8816c562025-02-27Verified

Name: Service & Access Management, Inc.
norm: service access management

Name: Service & Access Management, Inc.
norm: service access management
Industry: HealthcarellmProfessional Servicesllm

Discovered: Jul 5, 2024
Materiality determined: —
Notification sent: Feb 27, 2025
Affected individuals: 17state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Data elements: Social Security numberMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Maryland Attorney General Identity Theft Unit
Initial access: valid_credentials

During the incident: Engaged cybersecurity and data forensic specialists
Performed an organization-wide credential reset
Rebuilt any affected systems
Offered 12 months of credit monitoring and identity protection services through IDX at no cost
Changes made: Performed an organization-wide credential reset
Rebuilt any affected systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 34 weeks(237 days from discovery to filing)
Compliance flags: MD AG >90d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Maine State AGFeb 27 · first

Nebraska State AGFeb 27 · first

Vermont State AGFeb 27 · first

Maryland State AGFeb 27 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.maryland.gov/resources-info/SBN%20Documents/2025/ITU-376427.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 27, 2025
Raw hash: ea7ba421102f5a97db56f8336f5887f4ee5dffc8dcd29b4c607d05cee7c8b704

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityService & Access Management, Inc.

Victim entityService & Access Management, Inc.

Incidentdiscovered Jul 5, 2024

Stated responseEngaged cybersecurity and data forensic specialists

ComplianceMD AG >90d

Extraction provenanceno artifact recorded

Source provenanceoag.maryland.gov