HackingOtherDelayed DiscoveryIdentity (basic)LowContained

Service & Access Management, Inc.

bd_3f971209f2652a64 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 5, 2024

Filed

Feb 27, 2025

To disclose

34 weeks

Affected

4state residents only

Linked

4 filings

Confidence

66%

Full breach record for Service & Access Management, Inc. →2 incidents on file

Service & Access Management, Inc. reported an external system breach on July 5, 2024, affecting 4 Maine residents. The incident involved unauthorized access to systems containing names and personal identifiers. The organization engaged forensic experts, reset passwords, notified law enforcement, and offered 12 months of credit monitoring via IDX.

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Maine clockDiscovered Jul 5, 2024 → Filed with AG Feb 27, 2025237d ✗ ME AG >90d34 weeks discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 34 weeks / 237 days

Jul 5, 2024

Begins

Jul 5, 2024

Discovered

Feb 27, 2025

Filed

vs. sector median

+26 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maryland State AGbd_012d8fbee482211b2025-02-27Verified
Nebraska State AGbd_5aa4061646ebf9462025-02-27Verified
Vermont State AGbd_f92bde62a8816c562025-02-27Verified

Name: Service & Access Management, Inc.
norm: service access management

Name: Service & Access Management, Inc.
norm: service access management
Industry: Otherllm

Discovered: Jul 5, 2024
Breach occurred: Jul 5, 2024
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 27, 2025
Affected individuals: 4state-resident count only
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Initial access: exploit_public_facing

During the incident: Implemented its incident response protocols
Engaged third-party forensic experts to assist in the investigation
Performed an organization-wide password reset
Notified law enforcement
Rebuilt any affected systems
Changes made: Rebuilt any affected systems
Offering a complimentary membership of credit monitoring and identity protection services through IDX
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 34 weeks(237 days from discovery to filing)
Compliance flags: ME AG >90d · 237dME resident >60d · 237d
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Jul 5, 2024
→ Filed with AG: Feb 27, 2025
237d 90 days ME AG >90d
Maine
Discovered: Jul 5, 2024
→ Notified: Feb 27, 2025
237d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Jul 5, 2024 → Filed with AG: Feb 27, 2025	237d	90 days	ME AG >90d
Maine	Discovered: Jul 5, 2024 → Notified: Feb 27, 2025	237d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Maryland State AGFeb 27 · first

Nebraska State AGFeb 27 · first

Vermont State AGFeb 27 · first

Maine State AGFeb 27 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/917377f3-c5f6-4902-b91b-f7dd8b2fca13.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 27, 2025
Raw hash: e954c73219792f60028df268f72c257f6406ef8f793ff6547ffca177ac4fce01

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityService & Access Management, Inc.

Victim entityService & Access Management, Inc.

Incidentdiscovered Jul 5, 2024

Stated responseImplemented its incident response protocols

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov