HackingTechnologyProfessional ServicesInformationStolen CredentialsData ExfiltratedCustomer Data InvolvedDelayed DiscoveryGovernment IDIdentity (basic)MediumContained

CONDUENT BUSINESS SERVICES, LLC

bd_f64806fb97a1e391 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 13, 2025

Filed

Nov 19, 2025

To disclose

44 weeks

Affected

915state residents only

Linked

42 filings

Confidence

65%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC filed a supplemental notice with the New Hampshire Attorney General on November 19, 2025, regarding 915 additional NH residents affected by a cyber incident. Unauthorized access occurred from October 21, 2024, to January 13, 2025. Affected data included names and Social Security numbers. Conduent engaged forensic experts, secured networks, and notified law enforcement.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 84 days

discovery → filing · 44 weeks / 310 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Nov 19, 2025

Filed

vs. sector median

+33 wks slower

This filing is one of 42 filings about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +75dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +78dVerified by operator
Maine State AGbd_22414037e01075c42026-02-09 · +82dVerified by operator
Massachusetts State AGbd_d07f2633dfec89672026-02-10 · +83dVerified by operator

Show 6 more filings ↓up to 159d gap

New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +125dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +125dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +125dVerified by operator
Illinois State AGbd_1cb3bb50841b93a62026-04-01 · +133dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +159dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +159dVerified by operator

Showing first 10 of 41 linked disclosures.

Name: Shardul Desai (on behalf of Conduent Business Services, LLC)
norm: shardul desai on behalf of conduent business

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 19, 2025
Affected individuals: 915state-resident count only
Data types: Government IDIdentity (basic)
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Attorney General John Formella (NH DOJ)
Initial access: valid_credentials

During the incident: Secured our networks
Initiated an investigation with the assistance of third-party forensic experts
Safely restored our systems and operations
Notified law enforcement
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 44 weeks(310 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 6 states

View merged incident ↗

New Hampshire State AGNov 19 · first · this page

New Hampshire State AG+75d

Vermont State AG+78d

Maine State AG+82d

Massachusetts State AG+83d

New Hampshire State AG+125d

California State AG+125d

Vermont State AG+125d

Illinois State AG+133d

New Hampshire State AG+159d

California State AG+159d

Pattern: first filing Nov 19 (NH), last Apr 27 (CA) — a 159-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 41 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/conduent-state-local-solutions-20251119.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 19, 2025
Raw hash: 67b3e1d501204d8a67224a5a7b0bf4df08d17dc02ec260f3f2d1580d2bef08f6

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityShardul Desai (on behalf of Conduent Business Services, LLC)

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured our networks

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov