HackingTechnologyHealthcareInformationDelayed DiscoveryIdentity (basic)Government IDMediumContained

CONDUENT BUSINESS SERVICES, LLC

bd_b53c868a573bb639 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 13, 2025

Filed

Feb 5, 2026

To disclose

13 months

Affected

Not disclosed

Linked

37 filings

Confidence

66%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC notified Vermont residents of a cyber incident discovered Jan 13, 2025, involving unauthorized access from Oct 21, 2024, to Jan 13, 2025. The incident affected files containing personal information (name, SSN, DOB, etc.) of individuals associated with health plans served by Conduent. Conduent engaged forensic experts, secured systems, notified law enforcement, and offered credit monitoring services.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday13 months discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 84 days

discovery → filing · 13 months / 388 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Feb 5, 2026

Filed

vs. sector median

+37 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +3dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +3dVerified by operator
Maine State AGbd_22414037e01075c42026-02-09 · +4dVerified by operator
California State AGbd_762d2e946d0bac712026-01-30 · +6dVerified by operator

Show 6 more filings ↓up to 81d gap

Maine State AGbd_f852b69bb9ec919a2026-01-30 · +6dVerified by operator
New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +47dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +47dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +47dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +81dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +81dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: TechnologyllmHealthcarellm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 5, 2026
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Regulator citations: Notified law enforcement

During the incident: Secured networks
Initiated investigation with third-party forensic experts
Safely restored systems and operations
Notified law enforcement
Changes made: Providing access to 12/24 months of credit monitoring and identity restoration services through Epiq
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 months(388 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

California State AGJan 30 · first

Maine State AGJan 30 · first

New Hampshire State AG+3d

Vermont State AG+3d

Vermont State AG+6d · this page

Maine State AG+10d

New Hampshire State AG+53d

California State AG+53d

Vermont State AG+53d

New Hampshire State AG+87d

California State AG+87d

Pattern: first filing Jan 30 (CA), last Apr 27 (CA) — a 87-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2026-02-05-volvo-group-north-america-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 5, 2026
Raw hash: e2497de9ed3cef134092dece420ea414f26907fed5470cc7f7d62196949499db

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCONDUENT BUSINESS SERVICES, LLC

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured networks

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov