HackingTechnologyProfessional ServicesInformationStolen CredentialsDelayed DiscoveryCustomer Data InvolvedIdentity (basic)Government IDMediumContained

CONDUENT BUSINESS SERVICES, LLC

bd_bd09f131aeddef8d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 13, 2025

Filed

Mar 24, 2026

To disclose

15 months

Affected

Not disclosed

Linked

37 filings

Confidence

66%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC notified Vermont consumers of a cyber incident where an unauthorized third party accessed its network from October 21, 2024, to January 13, 2025. The breach exposed names and government identifiers (SSN, DOB, driver's license). Conduent engaged forensic experts, secured systems, notified law enforcement, and offered 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday15 months discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 84 days

discovery → filing · 15 months / 435 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Mar 24, 2026

Filed

vs. sector median

+44 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_3af322b73c7f0ee52026-03-24Verified by operator
California State AGbd_59f91c9fe372bad22026-03-24Verified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +34dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +34dVerified by operator

Show 6 more filings ↓up to 53d gap

Maine State AGbd_22414037e01075c42026-02-09 · +43dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +47dVerified by operator
New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +50dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +50dVerified by operator
California State AGbd_762d2e946d0bac712026-01-30 · +53dVerified by operator
Maine State AGbd_f852b69bb9ec919a2026-01-30 · +53dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 24, 2026
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Secured our networks
Initiated an investigation with the assistance of third-party forensic experts
Safely restored our systems and operations
Notified law enforcement
Changes made: Providing access to 24 months of credit monitoring and identity restoration services through Epiq
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 months(435 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

California State AGJan 30 · first

Maine State AGJan 30 · first

New Hampshire State AG+3d

Vermont State AG+3d

Vermont State AG+6d

Maine State AG+10d

New Hampshire State AG+53d

California State AG+53d

Vermont State AG+53d · this page

New Hampshire State AG+87d

California State AG+87d

Pattern: first filing Jan 30 (CA), last Apr 27 (CA) — a 87-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2026-03-24-conduent-business-services-llc-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 24, 2026
Raw hash: 1c8ca64cd796ebebb933de183505489a08e99fddbf8d84e54f8de69ae8bee6b3

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCONDUENT BUSINESS SERVICES, LLC

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured our networks

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov