HackingTechnologyProfessional ServicesInformationDelayed DiscoveryCustomer Data InvolvedIdentity (basic)Government IDHighContained

CONDUENT BUSINESS SERVICES, LLC

bd_ed03b3f2edb412c9 · schema v1 · pii pii-v1

Severity

High

Discovered

Jan 13, 2025

Filed

Oct 24, 2025

To disclose

41 weeks

Affected

10,879state residents only

Linked

37 filings

Confidence

66%

Full breach record for CONDUENT BUSINESS SERVICES, LLC →5 incidents on file

Conduent Business Services, LLC filed a supplemental notice with the New Hampshire Attorney General on October 24, 2025, regarding an unauthorized access incident. The breach affected 10,879 NH residents, exposing names and Social Security numbers. Unauthorized access occurred between October 21, 2024, and January 13, 2025. Conduent engaged forensic experts, secured networks, and notified law enforcement.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 84 days

discovery → filing · 41 weeks / 284 days

Oct 21, 2024

Begins

Jan 13, 2025

Discovered

Oct 24, 2025

Filed

vs. sector median

+22 wks slower

This filing is one of 37 about the same incident.View merged incident

Part of CONDUENT BUSINESS SERVICES, LLC supply-chain incident (2025) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

California State AGbd_762d2e946d0bac712026-01-30 · +98dVerified by operator
New Hampshire State AGbd_a6caa75fc8d4461c2026-02-02 · +101dVerified by operator
Vermont State AGbd_ece9dad957fe97822026-02-02 · +101dVerified by operator
Vermont State AGbd_b53c868a573bb6392026-02-05 · +104dVerified by operator

Show 6 more filings ↓up to 185d gap

Maine State AGbd_22414037e01075c42026-02-09 · +108dVerified by operator
New Hampshire State AGbd_3af322b73c7f0ee52026-03-24 · +151dVerified by operator
California State AGbd_59f91c9fe372bad22026-03-24 · +151dVerified by operator
Vermont State AGbd_bd09f131aeddef8d2026-03-24 · +151dVerified by operator
New Hampshire State AGbd_81c152f95b5887012026-04-27 · +185dVerified by operator
California State AGbd_ee9a5338c14e0e992026-04-27 · +185dVerified by operator

Showing first 10 of 36 linked disclosures.

Name: HOLLAND & KNIGHT LLP
norm: holland knight

Name: CONDUENT BUSINESS SERVICES, LLC
norm: conduent business
Domain: conduent.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Jan 13, 2025
Breach occurred: Oct 21, 2024 – Jan 13, 2025
Undetected for: 84 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 24, 2025
Affected individuals: 10,879state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General's office on October 8, 2025

During the incident: Secured our networks
Initiated an investigation with the assistance of third-party forensic experts
Safely restored our systems and operations
Notified law enforcement
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 41 weeks(284 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

New Hampshire State AGOct 24 · first · this page

California State AG+98d

New Hampshire State AG+101d

Vermont State AG+101d

Vermont State AG+104d

Maine State AG+108d

New Hampshire State AG+151d

California State AG+151d

Vermont State AG+151d

New Hampshire State AG+185d

California State AG+185d

Pattern: first filing Oct 24 (NH), last Apr 27 (CA) — a 185-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 36 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/conduent-business-services-20251024.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 24, 2025
Raw hash: 703bded75f76f140b42460430ea3713f40867e15ae410c1572d957e75fd67499

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityHOLLAND & KNIGHT LLP

Victim entityCONDUENT BUSINESS SERVICES, LLC

Incidentdiscovered Jan 13, 2025

Stated responseSecured our networks

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov