HackingHealthcareProfessional ServicesHealthcareData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountFinancial credentialsHealth (basic)AuthenticationBiometricMediumActive

Personal Touch Holding Corp.

bd_dc9b63375f188b7b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 27, 2021

Filed

Mar 26, 2021

To disclose

8 weeks

Affected

4state residents only

Linked

5 filings

Confidence

65%

Full breach record for Personal Touch Holding Corp. →2 incidents on file

Personal Touch Holding Corp. notified individuals of a cybersecurity attack on its private cloud hosted by managed service providers. The attack occurred between Jan 20-27, 2021, and was discovered on Jan 27, 2021. Compromised data included PHI, SSNs, financial info, and credentials. The company engaged forensic experts, notified the FBI and OCR, and offered identity theft protection.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 7 days

discovery → filing · 8 weeks / 58 days

Jan 20, 2021

Begins

Jan 27, 2021

Discovered

Mar 26, 2021

Filed

vs. sector median

4 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

HHS OCRbd_291548b535923b502021-03-26Verified
New Hampshire State AGbd_2be1a36c31e944ff2021-03-25 · +1dVerified
Maine State AGbd_ca05f941e9f831522021-03-25 · +1dVerified
Massachusetts State AGbd_c9d3abdf8896c5422021-03-30 · +4dVerified

Name: Personal Touch Holding Corp.
norm: personal touch

Name: Personal Touch Holding Corp.
norm: personal touch
Industry: HealthcarellmProfessional Servicesllm

Discovered: Jan 27, 2021
Breach occurred: Jan 20, 2021 – Jan 27, 2021
Undetected for: 7 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 24, 2021
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDFinancial accountFinancial credentialsHealth (basic)AuthenticationBiometric
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of Investigations (“FBI”)Notifying the U.S. Department of Health and Human Services, Office of Civil Rights (“OCR”)Notifying state regulators as required by law
Initial access: exploit_public_facing

During the incident: Retained outside counsel and independent forensic experts to begin an investigation
Retained a team of third-party forensic technical experts to investigate the origins and scope of the breach
Notified the Federal Bureau of Investigations (“FBI”) of the breach
Notifying the U.S. Department of Health and Human Services, Office of Civil Rights (“OCR”)
Offering identity theft protection services through IDX
Changes made: Offering 12 months of credit and CyberScan monitoring
Providing a $1,000,000 insurance reimbursement policy
Providing fully managed id theft recovery services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(58 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

New Hampshire State AGMar 25 · first

Maine State AGMar 25 · first

HHS OCR+1d

Montana State AG+1d · this page

Massachusetts State AG+5d

Pattern: first filing Mar 25 (NH), last Mar 30 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/persSamp.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 26, 2021
Raw hash: e6beb792f35b54563085db75a3bf03ef8796c69cb9a7782c1760f603ae186094

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityPersonal Touch Holding Corp.

Victim entityPersonal Touch Holding Corp.

Incidentdiscovered Jan 27, 2021

Stated responseRetained outside counsel and independent forensic experts to begin an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov