MalwareHealthcareHealthcareRansomwareData ExfiltratedData EncryptedCustomer Data InvolvedEmployee Data InvolvedSupply Chain (3P Vendor)PHIHealth (basic)Government IDIdentity (basic)Financial accountFinancial credentialsAuthenticationBiometricHighActive

Personal Touch Holding Corp.

bd_2be1a36c31e944ff · schema v1 · pii pii-v1

Severity

High

Discovered

Jan 27, 2021

Filed

Mar 25, 2021

To disclose

8 weeks

Affected

8,659state residents only

Linked

5 filings

Confidence

64%

Full breach record for Personal Touch Holding Corp. →2 incidents on file

Personal Touch Holding Corp. notified the New Hampshire Attorney General of a ransomware attack on its private cloud hosted by managed service providers. The breach, discovered January 27, 2021, affected approximately 8,659 New Hampshire residents. Compromised data included patient PHI (medical records, SSNs, DOB, driver's licenses) and employee PII (SSNs, financial accounts, biometrics). The company engaged forensic investigators, notified the FBI and HHS OCR, and offered identity theft protection services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 7 days

discovery → filing · 8 weeks / 57 days

Jan 20, 2021

Begins

Jan 27, 2021

Discovered

Mar 25, 2021

Filed

vs. sector median

4 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Maine State AGbd_ca05f941e9f831522021-03-25Verified
HHS OCRbd_291548b535923b502021-03-26 · +1dVerified
Montana State AGbd_dc9b63375f188b7b2021-03-26 · +1dVerified
Massachusetts State AGbd_c9d3abdf8896c5422021-03-30 · +5dVerified

Name: Ruskin Moscufaltishek
norm: ruskin moscufaltishek

Name: Personal Touch Holding Corp.
norm: personal touch
Industry: Healthcarellm

Discovered: Jan 27, 2021
Breach occurred: Jan 20, 2021 – Jan 27, 2021
Undetected for: 7 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 24, 2021
Affected individuals: 8,659state-resident count only
Data types: PHIHealth (basic)Government IDIdentity (basic)Financial accountFinancial credentialsAuthenticationBiometric
Data elements: Social Security numberDate of birthMedical information
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of Investigations (FBI)Notifying the U.S. Department of Health and Human Services, Office of Civil Rights (OCR)
Initial access: exploit_public_facing

During the incident: Retained outside counsel to conduct a privileged investigation
Engaged third-party forensic investigators
Notified the Federal Bureau of Investigations (FBI)
Notifying the U.S. Department of Health and Human Services, Office of Civil Rights (OCR)
Notifying residents on or about March 24, 2021 through March 26, 2021
Changes made: Offering identity theft protection services through IDX
Providing 12 months of credit and CyberScan monitoring
Providing a $1,000,000 insurance reimbursement policy
Providing fully managed identity theft recovery services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(57 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Maine State AGMar 25 · first

New Hampshire State AGMar 25 · first · this page

HHS OCR+1d

Montana State AG+1d

Massachusetts State AG+5d

Pattern: first filing Mar 25 (ME), last Mar 30 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/personal-touch-holding-20210325.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 25, 2021
Raw hash: e9a6c90b5426b710fc55c8a1c3558f6000d258e3f555151f22a340a6a6595d40

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityRuskin Moscufaltishek

Victim entityPersonal Touch Holding Corp.

Incidentdiscovered Jan 27, 2021

Stated responseRetained outside counsel to conduct a privileged investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov